Browse Summaries

Clear All

Filters

Publication Date

Browse by subject:

Management Leadership Career & Self Development Marketing Sales Human Resources Economics Entrepreneurship Finance Technology Innovation All Subjects


Sign up for our Professional or Premier plan and you'll receive all of these summaries plus much more.

Compare Plans

  • Image of Manager Redefined
    Image of Manager Redefined

    The Competitive Advantage in the Middle of Your Organization

    by Thomas H. Davenport

    In Manager Redefined, Tom Davenport and Stephen Harding explains that managers must build human capital and create employee engagement by managing them almost not at all. The authors view supervisors and managers as centers of insight and influence, underappreciated in many organizations, but endowed nevertheless with the potential to make dramatic contributions to enterprise success. They urge companies to think of their managers as potential sources of competitive advantage.

    View Details

  • Image of Eat People
    Image of Eat People

    and Other Unapologetic Rules for Game-Changing Entrepreneurs

    by Andy Kessler

    The era of easy money and easy jobs is officially over. Today, we're all entrepreneurs, and the tides of change threaten to capsize anyone who plays it safe. Taking risks is the name of the game — but how can you tell a smart bet from a stupid gamble? In this summary, Andy Kessler explains how the world's greatest entrepreneurs don't just start successful companies — they overturn entire industries, and he offers twelve surprising and controversial rules for these radical...

    View Details

  • Image of What's Holding You Back?
    Image of What's Holding You Back?

    10 Bold Steps that Define Gutsy Leaders

    by Robert J. Herbold

    Why do managers at all levels sacrifice corporate success by shying away from making the tough decisions? This executive book summary of What's Holding You Back? explores exactly why managers often hesitate to confront difficult issues and reveals the ten core principles of confident leadership, outlining proven tactics by which managers can confront their inner wimp and highlight their inner courage.

    View Details

  • Image of Disciplined Dreaming
    Image of Disciplined Dreaming

    A Proven System to Drive Breakthrough Creativity

    by Josh Linkner

    We live in an era when business cycles are measured in months, not years. The only way to sustain long term innovation and growth is through creativity — at all levels of an organization. This executive book summary of Disciplined Dreaming shows you how to create profitable new ideas, empower all your employees to be creative, and sustain your competitive advantage over the long term. Josh Linkner distills his years of experience into a 5-step process that will make creativity...

    View Details

  • Image of In Good Company
    Image of In Good Company

    How Social Capital Makes Organizations Work

    by Laurence Prusak, Don Cohen

    Cohen and Prusak explain how to build up the human connections (based on trust, mutual understanding and shared values and behaviors) that make up your company’s social capital — a critical challenge in the age of globalization, free agency and the virtual workplace.

    View Details

  • Image of The Attention Economy
    Image of The Attention Economy

    Understanding the New Currency of Business

    by Thomas H. Davenport, John C. Beck

    In today’s information-rich business world, the scarcest resource is not talent or technology — it’s attention. Managers face a double challenge: to learn how to get and hold the attention of employees and consumers and to learn when to parcel out their own valuable attention. This summary shows how capturing, managing and holding attention is key to the success of your business.

    View Details

  • Image of The Horizontal Organization
    Image of The Horizontal Organization

    What the Organization of the Future Actually Looks Like and How It Delivers Value to Customers

    by Frank Ostroff

    Corporations in increasing numbers are switching from the traditional bureaucratic "vertical" structure of organization to a horizontal organization. And what's that? It rejects the separation of people and work into functional departments, such as marketing and customer service. Instead, it groups people and works around a few organization-wide, cross-functional core processes. All those processes lead to one end objective, creating and delivering something of value to the customer. By using de

    View Details

  • Image of Best Practices in Customer Service
    Image of Best Practices in Customer Service

    by Ron Zemke, John Woods

    Zemke and Woods lay it on the line: The primary goal of business is to satisfy the needs and expectations of customers. Profit, then, is a measure of how well you have achieved that goal. Then they plunge into letting experts tell you how to do this. Subjects covered in helpful detail include training employees, better satisfying customers by looking at your business from their viewpoint, and handling dissatisfied customers. (First step on that last one: Listen fully and without interrupting.) E

    View Details

  • Image of Customers.com
    Image of Customers.com

    How to Create a Profitable Business Strategy for the Internet and Beyond

    by Ronni Marshak, Patricia B. Seybold

    If your Web site isn't producing as much business as you expected, read this book. It will head you toward profits. Start by making certain you know your end customers, who they are and what they want. Create a site that allows them to shop, order, purchase, and track delivery -- and not have to strain in the process. Capture information on them so you can anticipate their needs. And that's just the beginning of the help this book will give you.

    View Details

Recently Viewed Categories