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  • Image of Springboard
    Image of Springboard

    Launching Your Personal Search for SUCCESS

    by G Richard Shell

    An award-winning author and creator of the Wharton School's "Success Course," G. Richard Shell uses his decades of research to help you probe your past, imagine your future, and measure your strengths. He then combines these with the latest scientific insights on everything from self-confidence and happiness to relationships and careers. Springboard will help you reevaluate your future and envision success on your own terms. It may even change your life.

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  • Image of Emotional Intelligence for Project Managers
    Image of Emotional Intelligence for Project Managers

    The People Skills You Need to Achieve Outstanding Results

    by Anthony Mersino

    Managing people effectively means using finely tuned interpersonal skills and astutely reading emotional cues to get the job done right and on time. The practical tools to use Emotional Intelligence (EQ) offered by Anthony Mersino will help you improve your ability to read between the emotional lines and transform your results from "good enough" to "beyond expectations." Improve your EQ and you’ll soon be getting the best work out of everyone including yourself.

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  • Image of Work With Me
    Image of Work With Me

    The 8 Blind Spots Between Men and Women in Business

    by Barbara Annis, John Gray

    Barbara Annis, a world-renowned expert on gender issues in the workplace, and John Gray, author of Men Are from Mars, Women Are from Venus, identify eight gender blind spots that create tension between the sexes at work and in their personal relations. This definitive guide brings insights and offers solutions to help both men and women to remove the blind spots that separate them, allowing for greater success and satisfaction in their professional and personal lives.

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  • Image of Speed Review: Amaze Every Customer Every Time
    Image of Speed Review: Amaze Every Customer Every Time

    52 Tools for Delivering the Most Amazing Customer Service on the Planet

    by Shep Hyken

    Greenleaf Book Group Press, 240 pages

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  • Image of Speed Review: David and Goliath
    Image of Speed Review: David and Goliath

    Underdogs, Misfits, and the Art of Battling Giants

    by Malcolm Gladwell

    Little, Brown, 320 pages

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  • Image of Speed Review: Smart Leaders, Smarter Teams
    Image of Speed Review: Smart Leaders, Smarter Teams

    How You and Your Team Get Unstuck to Get Results

    by Roger Schwarz

    Jossey-Bass, 272 pages

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  • Image of Bridging the Culture Gap
    Image of Bridging the Culture Gap

    A Practical Guide to International Business Communication

    by Penny Carte, Chris Fox

    Bridging the Culture Gap is based on the real-life business situations of the authors’ many international clients. Featuring numerous case studies, cultural preference scales and practical tips, this summary helps those of any nationality to become better communicators. Whether you are planning to give a presentation to a cross-cultural group or about to negotiate with an overseas client, the advice of international training experts Penny Carté and Chris Fox can help you ensure that you

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  • Image of The Prime Solution
    Image of The Prime Solution

    Close the Value Gap, Increase Margins, and Win the Complex Sale

    by Jeff Thull

    According to sales expert Jeff Thull, to succeed in value creation, you must have technical expertise in service and support, you must know how to sell your wares to needy customers, and you must be able to position your company as a “sole source” to customers over time. These are the essential tenets of The Prime Solution: a detailed explanation of how businesses can close the value gap that separates the value that is promised to customers from the actual value achieved.

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  • Image of The 8th Habit
    Image of The 8th Habit

    From Effectiveness to Greatness

    by Stephen R. Covey

    For individuals and organizations, excellence is no longer merely an option — survival requires it. But to thrive, excel and lead in our Knowledge Worker Age, we must move beyond effectiveness to greatness. Leadership guru Stephen Covey writes that accessing a higher level of human genius and motivation requires a sea change in thinking: a new mind-set and skill set — in short, an additional habit to those featured in his book The 7 Habits of Highly Effective People.

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