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  • Image of Springboard
    Image of Springboard

    Launching Your Personal Search for SUCCESS

    by G Richard Shell

    An award-winning author and creator of the Wharton School's "Success Course," G. Richard Shell uses his decades of research to help you probe your past, imagine your future, and measure your strengths. He then combines these with the latest scientific insights on everything from self-confidence and happiness to relationships and careers. Springboard will help you reevaluate your future and envision success on your own terms. It may even change your life.

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  • Image of Emotional Intelligence for Project Managers
    Image of Emotional Intelligence for Project Managers

    The People Skills You Need to Achieve Outstanding Results

    by Anthony Mersino

    Managing people effectively means using finely tuned interpersonal skills and astutely reading emotional cues to get the job done right and on time. The practical tools to use Emotional Intelligence (EQ) offered by Anthony Mersino will help you improve your ability to read between the emotional lines and transform your results from "good enough" to "beyond expectations." Improve your EQ and you’ll soon be getting the best work out of everyone including yourself.

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  • Image of Work With Me
    Image of Work With Me

    The 8 Blind Spots Between Men and Women in Business

    by Barbara Annis, John Gray

    Barbara Annis, a world-renowned expert on gender issues in the workplace, and John Gray, author of Men Are from Mars, Women Are from Venus, identify eight gender blind spots that create tension between the sexes at work and in their personal relations. This definitive guide brings insights and offers solutions to help both men and women to remove the blind spots that separate them, allowing for greater success and satisfaction in their professional and personal lives.

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  • Image of Speed Review: Amaze Every Customer Every Time
    Image of Speed Review: Amaze Every Customer Every Time

    52 Tools for Delivering the Most Amazing Customer Service on the Planet

    by Shep Hyken

    Greenleaf Book Group Press, 240 pages

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  • Image of Speed Review: David and Goliath
    Image of Speed Review: David and Goliath

    Underdogs, Misfits, and the Art of Battling Giants

    by Malcolm Gladwell

    Little, Brown, 320 pages

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  • Image of Speed Review: Smart Leaders, Smarter Teams
    Image of Speed Review: Smart Leaders, Smarter Teams

    How You and Your Team Get Unstuck to Get Results

    by Roger Schwarz

    Jossey-Bass, 272 pages

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  • Image of Scoring Points
    Image of Scoring Points

    How Tesco Continues to Win Customer Loyalty

    by Terry Hunt, Clive Humby

    In Scoring Points, marketing experts Clive Humby and Terry Hunt and journalist Tim Phillips explain how Tesco went from being just one of three grocery chains in Great Britain to the undisputed leader. By creating the world’s leading customer relationship management program, Tesco has learned a lot about what it takes to retain those customers and induce them to spend more. What Tesco has learned from its program can serve as inspiration for others just now launching loyalty programs or

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  • Image of Beyond the Core
    Image of Beyond the Core

    Expand Your Market without Abandoning Your Roots

    by Chris Zook

    In his previous book, Profit from the Core, strategy expert Chris Zook revealed how the most enduring growth performers succeeded by focusing and building around one or two well-defined, dominant cores — and how otherwise well-positioned firms sabotaged their growth by prematurely abandoning their core in pursuit of the next “hot” topic. Now, based on extensive research on the growth patterns of thousands of companies worldwide — including CEO interviews with the top 25 growth performer

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  • Image of True To Our Roots
    Image of True To Our Roots

    Fermenting a Business Revolution

    by Paul Dolan

    In True to Our Roots, winemaker and company president Paul Dolan describes the guiding principles he uses at Fetzer that can help managers in any industry build and grow stronger, more sustainable companies. With an intense commitment to define new business principles for the future, Dolan and Fetzer have taken steps toward proliferating sustainable commerce while leading a management revolution in one of the most competitive industries in the world. True to Our Roots offers a

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