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  • Image of Exceeding Customer Expectations
    Image of Exceeding Customer Expectations

    What Enterprise, America's #1 Car Rental Company, Can Teach You about Creating Lifetime Customers

    by Kirk Kazanjian

    While providing a thorough case study of the success of Enterprise Rent-A-Car, Kazanjian also gives an in-depth look to the strategic management practices that have boosted the company to the top of its industry.

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  • Image of Outside Innovation
    Image of Outside Innovation

    How Your Customers Will Co-Design Your Company's Future

    by Patricia B. Seybold

    Innovation is what keeps companies at the top of their fields, and Seybold shows that the best way for companies to do this is to involve passionate customers in every aspect of their product and service design.

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  • Image of Words that Work
    Image of Words that Work

    It's Not What You Say, It's What People Hear

    by Dr. Frank I. Luntz

    To effectively obtain the power of communication, you must learn that it’s not always what you say, but how you say it. Luntz offers sound advice on how to tactically use words and phrases to get what you want in life.

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  • Image of Into the Unknown
    Image of Into the Unknown

    Leadership Lessons of Lewis and Clark's Daring Westward Expedition

    by Jack Uldrich

    Into the Unknown charts the lessons in leadership that were learned by Meriwether Lewis and William Clark during their two-and-a-half year adventure into the American Northwest. Against staggering odds, these unique men inspired such absolute loyalty in each other and in their group of explorers that they are still regarded as the most successful leadership team in American history. Consultant and author Jack Uldrich presents Lewis and Clark as examples of leaders who were able to take

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  • Image of Speed Review: The Dumbest Moments in Business History
    Image of Speed Review: The Dumbest Moments in Business History

    Useless Products, Ruinous Deals, Clueless Bosses and Other Signs of Unintelligent Life in the Workplace

    by Adam Horowitz

    Portfolio, 161 pages

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  • Image of Speed Review: Absolute Impact
    Image of Speed Review: Absolute Impact

    The Drive for Personal Leadership

    by Matthew May

    Peloton, 273 pages

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  • Image of Speed Review: The Birth of Plenty
    Image of Speed Review: The Birth of Plenty

    How the Modern World of Prosperity was Launched

    by William Bernstein

    McGraw-Hill, 420 pages

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  • Image of Speed Review: Nice Girls Don't Get the Corner Office
    Image of Speed Review: Nice Girls Don't Get the Corner Office

    101 Unconscious Mistakes Women Make That Sabotage Their Careers

    by Lois Frankel

    Warner Business, 268 pages

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  • Image of Speed Review: Spooked
    Image of Speed Review: Spooked

    Espionage in Corporate America

    by Adam Penenberg

    Perseus, 188 pages

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