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  • Image of Bridging the Culture Gap
    Image of Bridging the Culture Gap

    A Practical Guide to International Business Communication

    by Penny Carte, Chris Fox

    Bridging the Culture Gap is based on the real-life business situations of the authors’ many international clients. Featuring numerous case studies, cultural preference scales and practical tips, this summary helps those of any nationality to become better communicators. Whether you are planning to give a presentation to a cross-cultural group or about to negotiate with an overseas client, the advice of international training experts Penny Carté and Chris Fox can help you ensure that you

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  • Image of The Prime Solution
    Image of The Prime Solution

    Close the Value Gap, Increase Margins, and Win the Complex Sale

    by Jeff Thull

    According to sales expert Jeff Thull, to succeed in value creation, you must have technical expertise in service and support, you must know how to sell your wares to needy customers, and you must be able to position your company as a “sole source” to customers over time. These are the essential tenets of The Prime Solution: a detailed explanation of how businesses can close the value gap that separates the value that is promised to customers from the actual value achieved.

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  • Image of The 8th Habit
    Image of The 8th Habit

    From Effectiveness to Greatness

    by Stephen R. Covey

    For individuals and organizations, excellence is no longer merely an option — survival requires it. But to thrive, excel and lead in our Knowledge Worker Age, we must move beyond effectiveness to greatness. Leadership guru Stephen Covey writes that accessing a higher level of human genius and motivation requires a sea change in thinking: a new mind-set and skill set — in short, an additional habit to those featured in his book The 7 Habits of Highly Effective People.

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  • Image of Speed Review: According to Kotler
    Image of Speed Review: According to Kotler

    The World's Foremost Authority on Marketing Answers Your Questions

    by Philip Kotler

    AMACOM, 168 pages

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  • Image of Say It with Power and Confidence
    Image of Say It with Power and Confidence

    by Patrick Collins

    Here is real help for you as a public speaker. First, Collins will help you to build your confidence, so getting up on your feet is no longer a terrifying experience. Next, he will prepare you for many circumstances, such as handling a question-and-answer session, looking your best in a job interview, or presiding at meetings. Result: you'll be confident and look your best, no matter how you're challenged.

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  • Image of Responsible Managers Get Results
    Image of Responsible Managers Get Results

    How the Best Find Solutions - Not Excuses

    by Gerald Faust, Will Phillips, Richard Lyles

    Recognize that you are responsible for something and responsible to somebody. And you are responsible for results, not just tasks and activities. Understand this and you're on your way to getting results.

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