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  • Image of Mass Affluence
    Image of Mass Affluence

    Seven New Rules of Marketing to Today's Consumer

    by Brian Johnson, Paul Nunes

    In Mass Affluence, customer management and marketing strategy experts Paul Nunes and Brian Johnson explain that we are witnessing a pendulum swing in marketing from “one-to-one” customer strategies back to mass marketing. But this is mass marketing with a twist: The targeted customers are not the middle class of the post-World War II era. They are richer yet more cautious consumers — and they won’t respond to the strategies that worked with their middle-class predecessors. Based on exte

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  • Image of The Dollarization Discipline
    Image of The Dollarization Discipline

    How Smart Companies Create Customer Value... and Profit from It

    by Richard Gregory, Jeffrey Fox

    In The Dollarization Discipline, marketing guru Jeffrey J. Fox and management consultant Richard C. Gregory describe how organizations can measure and explain the financial impact of noncost benefits, including increased market share, increased sales volume, and increased pricing power. The authors explain that “dollarization” should be a discipline that businesses apply across a broad set of sales, marketing and management activities, forcing organizations to be customer-focused and cu

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  • Image of Speed Review: Failsafe Strategies
    Image of Speed Review: Failsafe Strategies

    Exploiting Great Opportunities with Little or No Risk

    by Sayan Chatterjee

    Wharton School Publishing, 284 pages

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  • Image of Speed Review: The Little Red Book of Selling
    Image of Speed Review: The Little Red Book of Selling

    The 12.5 Principles of Sales Greatness: How to Make Sales Forever

    by Jeffrey Gitomer

    Bard Press, 219 pages

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  • Image of Speed Review: Who’s That Sitting at My Desk?
    Image of Speed Review: Who’s That Sitting at My Desk?

    Workship, Friendship, or Foe?

    by Jan Yager

    Hannacroix Creek, 245 pages

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  • Image of Revolutionizing IT
    Image of Revolutionizing IT

    The Art of Using Information Technology Effectively

    by David Andrews, Kenneth R. Johnson

    In jargon-free language, Andrews and Johnson explain how managers can get the most out of their IT investment. The authors focus on successfully managing IT projects, including controlling project scope.

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  • Image of Who Says Elephants Can't Dance?
    Image of Who Says Elephants Can't Dance?

    Inside IBM's Historic Turnaround

    by Louis Gerstner Jr.

    The visionary former chairman and CEO of IBM gives his detailed, insider account of the now-legendary turnaround at the giant computer company. Among the lessons you will learn: If it’s broken, fix it; if it’s not broken, fix it anyway.

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  • Image of Speed Review: Fish! Sticks
    Image of Speed Review: Fish! Sticks

    A Remarkable Way to Adapt to Changing Times and Keep Your Work

    by John Christensen, Stephen Lundin, Harry Paul

    Hyperion, 122 pages

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