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  • Image of Webinar: How to Ask the Questions that Make a Difference
    Image of Webinar: How to Ask the Questions that Make a Difference

    by Frank Sesno

    In this webinar, Frank Sesno explains what to ask and when, what you should listen for, and what you can expect as the outcome.

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  • Image of The Spark and the Grind
    Image of The Spark and the Grind

    Ignite the Power of Disciplined Creativity

    by Erik Wahl

    Erik Wahl, a visual artist, speaker and entre¬preneur, helps us unite the yin and yang of creativity — the dynamic new ideas with the dogged effort.

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  • Image of The High-Potential Leader
    Image of The High-Potential Leader

    How to Grow Fast, Take on New Responsibilities and Make an Impact

    by Ram Charan, Geri Willigan

    The High-Potential Leader explains the modern business climate while highlighting the critical role relationship building, communication style, engagement, and ability to motivate and bring out the best performance in others play in becoming an impactful leader.

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  • Image of Executive Presence
    Image of Executive Presence

    The Missing Link Between Merit and Success

    by Sylvia Ann Hewlett

    Are you “leadership material?” Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows how to identify and embody the Executive Presence (EP) needed to succeed.

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  • Image of The Ultimate Sales Machine
    Image of The Ultimate Sales Machine

    Turbocharge Your Business with Relentless Focus on 12 Key Strategies

    by Chet Holmes

    In the cut throat sales world a number of managers leap from one strategic trend to the next, becoming bogged down during the process instead of rising to the top. According to Chet Holmes –– known as “America’s greatest business growth expert” –– that doesn’t have to be the case if you take the time and focus. Holmes provides 12 key strategies to turn any business into what he deems “the ultimate sales machine.”

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  • Image of Selling Blue Elephants
    Image of Selling Blue Elephants

    How to Make Great Products That People Want Before They Even Know They Want Them

    by Howard Moskowitz, Alex Gofman

    Nowadays you have to be able to make successful products before people even realize they want them. According to the authors, great products don’t come from focus group studies, but instead from RDE (Rule Developing Experimentation).

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  • Image of Stealing Your Life
    Image of Stealing Your Life

    The Ultimate Identity Theft Prevention Plan

    by Frank Abagnale

    Before the age of 19, Abagnale had successfully conned millions of dollars worth of checks while posing as a Pan Am pilot, doctor and legal prosecutor. Years later Abagnale has changed roles. In his current career, he works with the FBI and corporations as an expert on counterfeiting and secure documents. Everyone is a potential victim of identify theft –– who is better to point out identity theft schemes than a former forger?

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  • Image of The Customer Century
    Image of The Customer Century

    Lessons from World Class Companies in Integrated Marketing and Communications

    by Anders Gronstedt Ph.D.

    Author Gronstedt shows how world-class companies better serve customers and stakeholders by integrating marketing and communications along three dimensions: between the company and its customers and stakeholders; across the different managerial levels; and across the different business and geographic units of the company.

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  • Image of The Brave New Service Strategy
    Image of The Brave New Service Strategy

    Aligning Customer Relationships, Market Strategies and Business Structures

    by Barbara A. Gutek, Theresa Welsh

    Many companies who claim to have “relationships” with their customers mistake collecting data about customers with actually knowing them. The authors explain how to differentiate between true relationship businesses and what they call “encounter” businesses. They then show how many of the best companies reject “pseudo-relationships” in favor of enhanced encounters.

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