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  • Image of Webinar: How to Ask the Questions that Make a Difference
    Image of Webinar: How to Ask the Questions that Make a Difference

    by Frank Sesno

    In this webinar, Frank Sesno explains what to ask and when, what you should listen for, and what you can expect as the outcome.

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  • Image of The Spark and the Grind
    Image of The Spark and the Grind

    Ignite the Power of Disciplined Creativity

    by Erik Wahl

    Erik Wahl, a visual artist, speaker and entre¬preneur, helps us unite the yin and yang of creativity — the dynamic new ideas with the dogged effort.

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  • Image of The High-Potential Leader
    Image of The High-Potential Leader

    How to Grow Fast, Take on New Responsibilities and Make an Impact

    by Ram Charan, Geri Willigan

    The High-Potential Leader explains the modern business climate while highlighting the critical role relationship building, communication style, engagement, and ability to motivate and bring out the best performance in others play in becoming an impactful leader.

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  • Image of Executive Presence
    Image of Executive Presence

    The Missing Link Between Merit and Success

    by Sylvia Ann Hewlett

    Are you “leadership material?” Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows how to identify and embody the Executive Presence (EP) needed to succeed.

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  • Image of Exceeding Customer Expectations
    Image of Exceeding Customer Expectations

    What Enterprise, America's #1 Car Rental Company, Can Teach You about Creating Lifetime Customers

    by Kirk Kazanjian

    While providing a thorough case study of the success of Enterprise Rent-A-Car, Kazanjian also gives an in-depth look to the strategic management practices that have boosted the company to the top of its industry.

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  • Image of Outside Innovation
    Image of Outside Innovation

    How Your Customers Will Co-Design Your Company's Future

    by Patricia B. Seybold

    Innovation is what keeps companies at the top of their fields, and Seybold shows that the best way for companies to do this is to involve passionate customers in every aspect of their product and service design.

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  • Image of Words that Work
    Image of Words that Work

    It's Not What You Say, It's What People Hear

    by Dr. Frank I. Luntz

    To effectively obtain the power of communication, you must learn that it’s not always what you say, but how you say it. Luntz offers sound advice on how to tactically use words and phrases to get what you want in life.

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