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  • Image of Raving Fans
    Image of Raving Fans

    A Revolutionary Approach To Customer Service

    by Ken Blanchard, Sheldon Bowles

    A Soundview Featured Book Review
    Blanchard and Bowles present a business fable with a simple premise: your customers are your best marketing method. Executives will learn why outstanding customer service, particularly in the era of social technology, can lead to customers who will do anything to sing a company's praises... and bring as many friends to the party as possible.

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  • Image of Glow
    Image of Glow

    How You Can Radiate Energy, Innovation, and Success

    by Lynda Gratton

    You know them at first sight: teammates or colleagues, direct reports or bosses who radiate enthusiasm, positive energy and inspiration. Even in difficult circumstances they glow with an attitude that inspires others, fosters a great working experience for everyone and creates empowering relationships. Would you like to learn how to glow? Author Lynda Gratton shows you how. Glow is an invitation to become more energized and innovative at work, and to radiate positive energy that will al

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  • Image of Talent is Never Enough
    Image of Talent is Never Enough

    Discover the Choices That Will Take You Beyond Your Talent

    by John C. Maxwell

    Maxwell, a leadership expert, asserts that talent is often misunderstood and overrated. To combat this, he suggests that people build their strengths and become a “Talent-plus person.”

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  • Image of What Got You Here Won’t Get You There
    Image of What Got You Here Won’t Get You There

    How Successful People Become Even More Successful

    by Marshall Goldsmith

    The corporate world is full of intelligent and skilled executives, but few will ever reach the top and, according to Goldsmith, subtle nuances make the difference.

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