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  • Image of Bridging the Boomer-Xer Gap
    Image of Bridging the Boomer-Xer Gap

    Creating Authentic Teams for High Performance at Work

    by Danilo Sirias, Hank Karp, Connie Fuller

    Today’s workplaces are dominated by two generational groups: Baby Boomers and Generation Xers. The Boomers now hold top management and policy-making positions, while the younger Xers have just recently entered the world of work. Unfortunately, both groups view each other with suspicion. Boomers tend to believe the stereotype that Xers are slackers, loners, and self-absorbed. Xers think Boomers are incapable of adapting to technological and social change. Both stereotypes are false, and those who

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  • Image of Leading Quietly
    Image of Leading Quietly

    An Unorthodox Guide to Doing the Right Thing

    by Joseph Badaracco

    Every profession and walk of life has its great figures, leaders and heroes, people who are exalted for their achievements and treated as role models. Yet, in day-to-day life, we often find that the most effective leaders are rarely public heroes; they maintain a low profile, yet they do what is right (for themselves and their organizations) inconspicuously and without casualties. These are the "quiet leaders" Joseph L. Badaracco, Jr. studies and celebrates in his book. Through four years of res

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  • Image of The Spirit to Serve
    Image of The Spirit to Serve

    Marriott's Way

    by Kathi Ann Brown, JW Marriott

    Bill Marriott explains the management methods that have made the giant Marriott empire such a success. Try them. They sound so simple, but they're the reasons for the growth of this hotel and resort firm.

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  • Image of The New Battle over Workplace Privacy
    Image of The New Battle over Workplace Privacy

    Safe Practices to Minimize Conflict, Confusion and Litigation

    by William Hubbartt

    Here are practical solutions to all to common business problems in the workplace: thefts, workplace violence, and fast-changing employee rights. Learn, too, where you stand on your employees' use of the Internet. (It can be dangerous for you.)

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  • Image of The Bad Attitude Survival Guide
    Image of The Bad Attitude Survival Guide

    Essential Tools for Managers

    by Harry Chambers

    You know these employees, those with bad attitudes, poor performance records, and resistance to change. It's time to call a halt. First, uncover the root causes, such as resentment and low self-esteem. Then use this method to overcome the resistance you will face.

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