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  • Image of Speed
    Image of Speed

    How Leaders Accelerate Successful Execution

    by Joseph R. Folkman, John H. Zenger

    Leadership experts Jack Zenger and Joe Folkman detail essential behaviors that anyone can adopt to improve speed and drive organizational effectiveness.

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  • Image of Woo, Wow, and Win
    Image of Woo, Wow, and Win

    Service Design, Strategy, and the Art of Customer Delight

    by Patricia O'Connell, Thomas A. Stewart

    Bestselling authors and business experts Thomas A. Stewart and Patricia O’Connell focus on the importance of service design for companies.

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  • Image of Yes, And
    Image of Yes, And

    How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration

    by Tom Yorton, Kelly Leonard

    Executives from The Second City, the world’s premier comedy theater and school of improvisation, provide a toolkit for individuals and organizations to use to thrive in a world increasingly shaped by speed, social communication, and decentralization.

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  • Image of In Praise of Good Business
    Image of In Praise of Good Business

    How Optimizing Risk Rewards Both Your Bottom Line and Your People

    by Judith Bardwick

    Here's a bold approach to boosting employee productivity by motivating them to take risks and accept accountability, even in a time of layoffs. The results, this noted business author promises, are healthier employees and record profits.

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  • Image of Mastering the Art of Creative Collaboration
    Image of Mastering the Art of Creative Collaboration

    by Robert Hargrove

    Collaboration -- forming teams in a workplace -- can be unproductive by dampening the creative efforts of team members. Hargrove tells how to avoid this. It calls for sharing goals and using lateral, not hierarchical leadership.

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