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  • Image of Managing Up
    Image of Managing Up

    How to Move Up, Win at Work and Succeed With Any Type of Boss

    by Mary Abbajay

    Managing Up is a guide to figuring out who you are, who your boss is and finding where you meet.

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  • Image of Radical Candor
    Image of Radical Candor

    Be a Kick-Ass Boss Without Losing Your Humanity

    by Kim Scott

    Great bosses have strong relationships with their employees. Kim Scott identifies three simple principles for building better relationships with employees: make it personal, get (sh)it done, and understand why it matters.

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  • Image of Manager 3.0
    Image of Manager 3.0

    A Millennial’s Guide to Rewriting the Rules of Management

    by Courtney Templin, Brad Karsh

    "Manager 3.0" is the first-ever management guide for Millennials. They will master crucial skills such as dealing with difficult people, delivering constructive feedback, and making tough decisions - while gaining insight into the four generations in the workplace and how they can successfully bring out the best in each.

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  • Image of Customer Centricity
    Image of Customer Centricity

    Focus on the Right Customers for Strategic Advantage

    by Peter Fader

    Overturning some of our most fundamental beliefs about customer service, renowned behavioral data expert Peter Fader, Co-Director of The Wharton Customer Analytics Initiative, helps businesses radically rethink how they relate to customers by focusing on the needs of your most valuable customers.

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  • Image of Extreme Trust
    Image of Extreme Trust

    Honesty as a Competitive Advantage

    by Martha Rogers, Don Peppers

    The authors of Extreme Trust, argue that the only sane response to these rising levels of transparency is to protect the interests of customers proactively,

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  • Image of What Keeps Leaders Up at Night
    Image of What Keeps Leaders Up at Night

    Recognizing and Resolving Your Most Troubling Management Issues

    by Nicole Lipkin

    Nicole Lipkin uses psychological and neuroscience research to show leaders how to recognize and resolve eight of today’s most troubling management issues: miscommunication, stress, change, unhealthy competition, damaging group dynamics, loss of motivation and engagement, elusive success, and typical leadership missteps that cause leaders to go temporarily from good to bad. What Keeps Leaders Up at Night helps leaders gain greater awareness of what causes these recurring problems and...

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  • Image of How to Say Anything to Anyone
    Image of How to Say Anything to Anyone

    A Guide to Building Business Relationships That Really Work

    by Shari Harley

    In How to Say Anything to Anyone, you'll learn how to ask for what you want at work, improve all types of working relationships, reduce the gossip and drama in your office, tell people when you’re frustrated in a way that resonates, take action on your ideas and feelings, and get honest feedback on your performance. Author Shari Harley shares real-life stories of people who have struggled to get what they want at work. With her clear and specific roadmap in hand, Harley enables you...

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  • Image of Real Influence
    Image of Real Influence

    Persuade Without Pushing and Gain Without Giving In

    by John Ullmen, Mark Goulston

    In this groundbreaking book, authors Mark Goulston and John Ullmen reveal a new model for authentic influence — the kind that creates a strong initial connection and survives long after agreement has been reached. Based on listening, genuine engagement and commitment to win-win outcomes, Real Influence provides a powerful four-step method you can use to: examine your priorities; learn about the key players and what they need; earn their attention and motivate them to hear more...

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  • Image of Good Boss, Bad Boss
    Image of Good Boss, Bad Boss

    How to Be the Best... and Learn from the Worst

    by Robert I. Sutton

    How a boss wields his or her power over an employee is bound to result in feelings that might include resentment, confusion or possibly comfort. If you are a boss, are you attuned to how your words and actions affect your employees? Good Boss, Bad Boss is for bosses and those who have bosses. It details how to adopt the characteristics of a good boss and survive the flaws of a bad boss. Dr. Sutton uses real-life case studies and behavioral science research to reveal exactly what the...

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