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  • Image of Discipline Without Punishment
    Image of Discipline Without Punishment

    The Proven Strategy that Turns Problem Employees into Superior Performers

    by Dick Grote

    Discipline Without Punishment has become a management classic, helping thousands of companies and managers move to a responsibility-based approach for handling unacceptable performance, problem behaviors, and excessive absenteeism.

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  • Image of The EQ Difference
    Image of The EQ Difference

    A Powerful Plan for Putting Emotional Intelligence to Work

    by Adele B. Lynn

    This summary helps professionals at all levels understand how emotions can have a profound effect on performance, values, and relationships in the workplace. It features practical self-assessment exercises and team-oriented tools to leverage EQ individually and in groups

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  • Image of The Coaching Connection
    Image of The Coaching Connection

    A Manager’s Guide to Developing Individual Potential in the Context of the Organization

    by John Hoover, Paul J. Gorrell

    Coaching has traditionally focused entirely on the individual...sometimes even at the expense of improving measurable business results for the company. Now, The Coaching Connection shows managers how they can use contextual coaching to simultaneously promote both individual and organizational growth.

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  • Image of Emotional Intelligence for Sales Success
    Image of Emotional Intelligence for Sales Success

    Connect with Customers and Get Results

    by Colleen Stanley

    In "Emotional Intelligence for Sales Success," sales trainer and expert Colleen Stanley shows how closely EI is tied to sales performance and how salespeople can sharpen their skills to maximize results.

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  • Image of How Did That Happen?
    Image of How Did That Happen?

    Holding People Accountable for Results the Positive, Principled Way

    by Roger Connors, Tom Smith

    The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and the people we count on for the results that affect our own performance don't follow through, leaving us asking, "How did that happen?" Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to every large and small business. How Did That Happen? offers a proven way to eliminate these nasty surprises, gain an...

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  • Image of Leadershift
    Image of Leadershift

    Reinventing Leadership for the Age of Mass Collaboration

    by Emmanuel Gobillot

    The age of mass collaboration is challenging the very nature of leadership, yet it also offers unprecedented value for leaders who know how to lead in this new environment. Author Emanuel Gobillot describes how to adapt traditional leadership roles and presents the tools necessary to embrace and succeed in this new age. Leadershift offers a new business model that will allow leaders to engage successfully with communities, recognize and develop talent, and win customer loyalty.

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  • Image of Who's Got Your Back
    Image of Who's Got Your Back

    The Breakthrough Program to Build Deep, Trusting Relationships That Create Success –– and Won’t Let You Fail

    by Keith Ferrazzi

    Keith Ferrazzi, the internationally renowned thought leader, consultant, and bestselling author of Never Eat Alone, shows us that becoming a winner in any field of endeavor requires a trusted team of advisors who can offer guidance and help to hold us accountable to achieving our goals. Disregard the myth of the lone professional “superman.” The real path to success in your work and in your life is through creating an inner circle of “lifeline relationships.”

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  • Image of Confronting Reality
    Image of Confronting Reality

    Doing What Matters to Get Things Right

    by Larry Bossidy, Ram Charan

    Larry Bossidy and Ram Charan use a business model they developed to show how to tie together the financial targets you must meet, the external realities of your business and internal activities including strategy, operating activities, selection and development of people and organizational structure. Using this business model as a tool for confronting reality, you’ll learn whether your fundamental business premise is under assault, where your best opportunities lie, what you should change...

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  • Image of The Coaching Manager
    Image of The Coaching Manager

    Developing Top Talent in Business

    by Joseph R. Weintraub, James M. Hunt

    When managers communicate a genuine interest in helping rather than evaluating their employees, they create opportunities for everyone to learn. Managers who try to help employees learn and become more productive in the process. In The Coaching Manager, James Hunt and Joseph Weintraub introduce an easy-to-implement developmental coaching model based on their extensive work with thousands of managers, executives and MBA students. The goal is for managers to help employees learn to be mor

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