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    • Image of Switchers
      Image of Switchers

      How Smart Professionals Change Careers – and Seize Success

      by Dawn Grahm

      Packed with psychological insights and expert strategies, Switchers will help you leap over obstacles and into a whole new field.

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    • Image of Conscious
      Image of Conscious

      The Power of Awareness in Business and Life

      by Bob Rosen, Emma-Kate Swann

      Nothing is more important than understanding ourselves, our relationships and our surroundings. Conscious is a personal roadmap through transformation to help you adapt and accelerate into the future.

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    • Image of You Are a Mogul
      Image of You Are a Mogul

      How to Do the Impossible, Do It Yourself and Do It Now

      by Tiffany Pham

      In You Are a Mogul, Tiffany Pham offers advice on everything from overcoming self-doubt, to pursuing side hustles, to crushing it at work by over-delivering, all the while remaining your authentic self.

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    • Image of Costovation
      Image of Costovation

      Innovation That Gives Your Customers Exactly What They Want - and Nothing More

      by Stephen Wunker, Jennifer Luo Law

      Costovation solves the dilemma of how to spend less and innovate more. The book's revolutionary approach broadens the definition of innovation beyond products to the business model itself.

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    • Image of Business Chemistry
      Image of Business Chemistry

      Practical Magic for Crafting Powerful Work Relationships

      by Kim Christfort, Suzanne Vickberg

      Business Chemistry will help you grasp where others are coming from, appreciate the value they bring, and determine what they need in order to excel.

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    • Image of The Long-Distance Leader
      Image of The Long-Distance Leader

      Rules for Remarkable Remote Leadership

      by Kevin Eikenberry, Wayne Turmel

      Kevin Eikenberry and Wayne Turmel use their "Three-O" Model to refocus leaders to think about outcomes, others and ourselves.

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    • Image of Leading Clarity
      Image of Leading Clarity

      The Breakthrough Strategy to Unleash People, Profit and Performance

      by Brad Deutser

      Deutser guides you through a dynamic process that unveils what is most critical and enduring about your business.

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    • Image of Unsafe Thinking
      Image of Unsafe Thinking

      How to be Nimble and Bold When You Need It Most

      by Jonah Sachs

      Sachs introduces counter-intuitive insights that have the power to change the way you work and the way you live your life.

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    • Image of The Cultural Intelligence Difference
      Image of The Cultural Intelligence Difference

      Master the One Skill You Can’t Do Without in Today’s Global Economy

      by David Livermore

      The Cultural Intelligence Difference is a one-stop guide to both assessing your current CQ and boosting your scores.

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    • Image of Detonate
      Image of Detonate

      Why - and How - Corporations Must Blow Up Best Practices (and Bring a Beginner's Mind) to Survive

      by Steven Goldbach, Geoff Tuff

      Detonate explains how organizations build up bad habits, identifies which ones masquerade as “best practices,” and suggests alternatives that can contribute to winning in the marketplace.

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    • Image of What Happens Now?
      Image of What Happens Now?

      Reinvent Yourself as a Leader Before Your Business Outruns You

      by Mark D. Nevins, John Hillen

      What Happens Now? shows leaders how to reinvent themselves in order to attain personal growth and organizational success by inspiring people, nurturing relationships, energizing teams, grooming successors and influencing stakeholders.

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    • Image of Next Is Now
      Image of Next Is Now

      5 Steps for Embracing Change - Building a Business that Thrives into the Future

      by Lior Arussy

      Arussy shares his five-step Future Ready Impact program that will guide change-impacted employees and business owners from a victim mentality to one of participation and ownership.

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    • Image of Powered by Storytelling
      Image of Powered by Storytelling

      Excavate, Craft and Present Stories to Transform Business Communication

      by Murray Nossel

      Executive coach, motivational speaker and psychologist Murray Nossel, Ph.D., distills decades of experience into a simple method that will enable you to find the right story for a particular audience and purpose.

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    • Image of Radical Inclusion
      Image of Radical Inclusion

      What the Post-911 World Should Have Taught Us About Leadership

      by Ori Brafman, Martin Dempsey

      Radical Inclusion demonstrates that leaders must relinquish and share control to build and preserve power. Six key leadership principles of radical inclusion offer direction on how to adapt to the new leadership landscape.

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    • Image of The Power of Presence
      Image of The Power of Presence

      Unlock Your Potential to Influence and Engage Others

      by Kristi Hedges

      Author Kristi Hedges has witnessed even the highest-level people struggle to connect and communicate. Her experiences have helped her develop the unique I-Presence™ model, which is equal parts communication aptitude, mental attitude and authentic style.

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    • Image of Extraordinary Influence
      Image of Extraordinary Influence

      How Great Leaders Bring Out the Best in Others

      by Tim Irwin

      Tim Irwin reveals that the methods used in most organizations to provide feedback to employees, such as performance appraisal or multi-rater feedback systems, tend to engage a natural “negativity bias.

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    • Image of Managing Up
      Image of Managing Up

      How to Move Up, Win at Work and Succeed With Any Type of Boss

      by Mary Abbajay

      Managing Up is a guide to figuring out who you are, who your boss is and finding where you meet.

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    • Image of Fusion
      Image of Fusion

      How Integrating Brand and Culture Powers the World’s Greatest Companies

      by Denise Lee Yohn

      Brand and culture independently drive business. In Fusion, Denise Lee Yohn shows that when you fuse the two together and create an interdependent and mutually-reinforcing relationship between them, you create even more organizational power.

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    • Image of Who Killed Change?
      Image of Who Killed Change?

      Solving the Mystery of Leading People Through Change

      by John Britt, Judd Hoekstra, Pat Zigarmi, Ken Blanchard

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    • Image of Trust Works!
      Image of Trust Works!

      Four Keys to Building Lasting Relationships

      by Cynthia Olmstead, Martha Lawrence, Ken Blanchard

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    • Image of Leadership and the One Minute Manager
      Image of Leadership and the One Minute Manager

      Increasing Effectiveness Through Situational Leadership® II

      by Ken Blanchard, Drea Zigarmi, Patricia Zigarmi

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    • Image of Crushing It!
      Image of Crushing It!

      How Great Entrepreneurs Build Their Business and Influence-and How You Can, Too

      by Gary Vaynerchuk

      Crushing It! is a state-of-the-art guide to building your own path to professional and financial success, but it’s not about getting rich. It’s a blueprint for living life on your own terms.

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    • Image of Brave Leadership
      Image of Brave Leadership

      Unleash Your Most Confident, Powerful and Authentic Self to Get the Results You Need

      by Kimberly Davis

      Kimberly Davis shares the transformative tools she uses in her leadership workshops, drawing from years of working with leaders of all experience levels and industries and the latest research in psychology, sociology, business and the arts.

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    • Image of Maximum Influence
      Image of Maximum Influence

      The 12 Universal Laws of Power Persuasion

      by Kurt Mortensen

      Maximum Influence combines scientific research with real-world studies, presenting the most authoritative and effective arsenal of persuasion techniques ever.

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    • Image of The Power of Community
      Image of The Power of Community

      How Phenomenal Leaders Inspire Their Teams, Wow Their Customers and Make Bigger Profits

      by Howard Partridge

      The Power of Community provides a step-by-step approach to transforming your organization by tapping into the human need to connect with and feel valued by others.

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    • Image of The Power of Vulnerability
      Image of The Power of Vulnerability

      How to Create a Team of Leaders by Shifting INward

      by Jeffrey Manchester, Barry Kaplan

      Authors Barry Kaplan and Jeffrey Manchester show how to create a sense of safety, encourage exploration, and develop an INpowered team.

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    • Image of Your Best Year Ever
      Image of Your Best Year Ever

      A 5-Step Plan for Achieving Your Most Important Goals

      by Michael Hyatt

      Michael Hyatt shares a powerful, proven, research-driven system for setting and achieving goals. Anyone who is tired of not seeing progress in their personal, intellectual, business, relationship or financial goals will benefit from the field-tested wisdom found here.

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    • Image of The Age of Agile
      Image of The Age of Agile

      How Smart Companies Are Transforming the Way Work Gets Done

      by Stephen Denning

      The Agile movement enables a team, a unit or an enterprise to nimbly adapt and upgrade products and services to meet rapidly changing technology and customer needs.

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    • Image of Impromptu
      Image of Impromptu

      Leading in the Moment

      by Judith Humphrey

      Leadership communications expert Judith Humphrey guides leaders in how to listen, think and respond quickly when impromptu opportunities arise.

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    • Image of The Star Factor
      Image of The Star Factor

      Discover What Your Top Performers Do Differently - And Inspire a New Level of Greatness in All

      by William Seidman, Richard Grbavac

      In every company, a select few produce more, sell more and deliver better results. The Star Factor delivers a unique system for unlocking their wisdom

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    • Image of Leadership from the Inside Out
      Image of Leadership from the Inside Out

      Becoming a Leader for Life

      by Kevin Cashman

      In this summary Kevin Cashman demonstrates that his "grow the whole person to grow the whole leader" approach focused on purpose-driven leadership, is even more relevant in today’s hypercomplex world.

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    • Image of Innovation by Design
      Image of Innovation by Design

      How Any Organization Can Leverage Design Thinking to Produce Change, Drive New Ideas and Deliver Meaningful Solutions

      by Edgar Papke, Thomas Lockwood

      In Innovation by Design, authors Thomas Lockwood and Edgar Papke share the results of their study of some of the world’s most innovative organizations including the 10 attributes leaders can use to create and develop effective cultures of innovation

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    • Image of The Inspiration Code
      Image of The Inspiration Code

      How the Best Leaders Energize People Every Day

      by Kristi Hedges

      Kristi Hedges has used quantitative research and responses from leaders at all levels to discover what inspiring leaders do differently.

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    • Image of The Regenerative Business
      Image of The Regenerative Business

      Redesign Work, Cultivate Human Potential, Achieve Extraordinary Outcomes

      by Carol Sanford

      Carol Sanford shows how to transform a business into something so flexible, innovative and developmental, that it becomes virtually non-displaceable in the market.

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    • Image of Building a StoryBrand
      Image of Building a StoryBrand

      Clarify Your Message So Customers Will Listen

      by Donald Miller

      In Building a StoryBrand, best-selling author Donald Miller shows companies how to dramatically improve how they connect with customers and grow their businesses.

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    • Image of Quiet Influence
      Image of Quiet Influence

      The Introvert’s Guide to Making a Difference

      by Jennifer B Kahnweiler

      Jennifer Kahnweiler proves introverts can be highly effective influencers when, instead of trying to act like extroverts, they use their natural strengths to make a difference.

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    • Image of Do Big Things
      Image of Do Big Things

      The Simple Steps Teams Can Take to Mobilize Hearts and Minds, and Make an Epic Impact

      by Craig W. Ross, Angela V. Paccione, Victoria L. Roberts

      Do Big Things presents an intuitive, seven-step process that equips teams with how to quickly and consistently operate in a manner necessary for success.

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    • Image of Find the Fire
      Image of Find the Fire

      Ignite Your Inspiration and Make Work Exciting Again

      by Scott Mautz

      Scott Mautz identifies recurring “anti-muses” that sap our energy and optimism. Find the Fire shows how to counter these forces and create conditions where inspiration thrives.

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    • Image of Get to Aha!
      Image of Get to Aha!

      Discover Your Positioning DNA and Dominate Your Competition

      by Andy Cunningham

      Andy Cunningham details the DNA of three types of companies in the world and presents a step-by-step framework to help you determine your company’s position in the marketing landscape using her DNA-based methodology.

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    • Image of Let the Story Do the Work
      Image of Let the Story Do the Work

      The Art of Storytelling for Business Success

      by Esther K. Choy

      Let the Story Do the Work shows you how to mine your experience for simple narratives that convey who you are, what you want to achieve, and why others should care.

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    • Image of The New Leadership Literacies
      Image of The New Leadership Literacies

      Thriving in a Future of Extreme Disruption and Distributed Everything

      by Bob Johansen

      Noted futurist Bob Johansen proposes five new leadership literacies – combinations of disciplines, practices and worldviews – that will be needed by future leaders.

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    • Image of The Icarus Deception
      Image of The Icarus Deception

      How High Will You Fly?

      by Seth Godin

      In his bravest and most challenging book yet, Seth Godin shows how we can thrive in an economy that rewards art, not compliance.

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    • Image of Digital@Scale
      Image of Digital@Scale

      The Playbook You Need to Transform Your Company

      by Jürgen Meffert, Anand Swaminathan

      Organizations need to unlock the full value of digital. In this summary Jürgen Meffert and Anand Swaminathan guide you through the three pillars of a successful digital transformation.

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    • Image of Get Better
      Image of Get Better

      15 Proven Practices to Build Effective Relationships at Work

      by Todd Davis

      FranklinCovey’s Chief People Officer, Todd Davis, describes the most common relationship pitfalls that negatively affect personal careers and organizational results.

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    • Image of Stretch for Change
      Image of Stretch for Change

      How to Improve Your Change Fitness and Thrive in Life

      by Gustavo Razzetti

      Change can be frightening, but embracing it can lead to phenomenal growth. Gustavo Razzetti, an innovation and change leadership expert, challenges traditional change management theories with a down-to-earth and human-centered approach.

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    • Image of Lifestorming
      Image of Lifestorming

      Creating Meaning and Achievement in Your Career and Life

      by Alan Weiss, Marshall Goldsmith

      Alan Weiss and Marshall Goldsmith outline six building blocks of character that will help you to challenge your belief system, develop a leadership mindset, and overcome the stumbling blocks that keep you from success.

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    • Image of The Leading Brain
      Image of The Leading Brain

      Powerful Science-Based Strategies for Achieving Peak Performance

      by Hans W. Hagemann, Friederike Fabritius

      In The Leading Brain, neuropsychologist Friederike Fabritius and leadership expert Dr. Hans W. Hagemann present simple yet powerful strategies for sharpening focus, learning and retaining information more efficiently, improving complex decision-making, cultivating trust and building strong teams.

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    • Image of Bankable Leadership
      Image of Bankable Leadership

      Happy People, Bottom-Line Results, and the Power to Deliver Both

      by Tasha Eurich

      In Bankable Leadership, psychologist and executive coach Dr. Tasha Eurich reveals how to balance the happiness of our teams and the health of the bottom line.

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    • Image of No Limits
      Image of No Limits

      Blow the CAP Off Your Capacity

      by John C. Maxwell

      In No Limits, best-selling author John C. Maxwell explains how to identify, grow and apply your critical capabilities.

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    • Image of The Future-Proof Workplace
      Image of The Future-Proof Workplace

      Six Strategies to Accelerate Talent Development, Reshape Your Culture, and Succeed with Purpose

      by Morag Barrett, Linda D. Sharkey, Ph.D.

      The Future-Proof Workplace is a survival guide for the new realities of business. It highlights the changes already taking place: the transition from skills to knowledge, the neuroscience approach to leadership and motivation, galloping technical advances and more.

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    • Image of Victory Through Organization
      Image of Victory Through Organization

      Why the War for Talent Is Failing Your Company and What You Can Do About It

      by Wayne Brockbank, David Kryscynski, Mike Ulrich, Dave Ulrich

      Victory Through Organization demonstrates that organizational success isn’t just about the talent you have –– it’s about how the collective organization makes the individual talent better.

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    • Image of The Spark and the Grind
      Image of The Spark and the Grind

      Ignite the Power of Disciplined Creativity

      by Erik Wahl

      Erik Wahl, a visual artist, speaker and entre¬preneur, helps us unite the yin and yang of creativity — the dynamic new ideas with the dogged effort.

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    • Image of The High-Potential Leader
      Image of The High-Potential Leader

      How to Grow Fast, Take on New Responsibilities and Make an Impact

      by Ram Charan, Geri Willigan

      The High-Potential Leader explains the modern business climate while highlighting the critical role relationship building, communication style, engagement, and ability to motivate and bring out the best performance in others play in becoming an impactful leader.

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    • Image of Executive Presence
      Image of Executive Presence

      The Missing Link Between Merit and Success

      by Sylvia Ann Hewlett

      Are you “leadership material?” Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows how to identify and embody the Executive Presence (EP) needed to succeed.

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    • Image of Profit First
      Image of Profit First

      Transform Your Business from a Cash-Eating Monster to a Money-Making Machine

      by Mike Michalowicz

      Mike Michalowicz shows how to take profit first and spend only what remains on expenses. With this one change you will instantly transform your business from a cash-eating monster to a profitable cash cow.

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    • Image of Move
      Image of Move

      How Decisive Leaders Execute Strategy Despite Obstacles, Setbacks & Stalls

      by Patty Azzarello

      Business transformation expert Patty Azzarello explains the four components of a prosperous business transformation, and exactly what it takes to keep everyone moving the new strategy forward.

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    • Image of Radical Candor
      Image of Radical Candor

      Be a Kick-Ass Boss Without Losing Your Humanity

      by Kim Scott

      Great bosses have strong relationships with their employees. Kim Scott identifies three simple principles for building better relationships with employees: make it personal, get (sh)it done, and understand why it matters.

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    • Image of Ask More
      Image of Ask More

      The Power of Questions to Open Doors, Uncover Solutions and Spark Change

      by Frank Sesno

      Award-winning journalist Frank Sesno breaks down the art of inquiry into eleven categories of questions, each designed for a different purpose. Learn how to ask, what to listen for, and how to link your questions to your goals.

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    • Image of Extreme Teams
      Image of Extreme Teams

      Why Pixar, Netflix, Airbnb and Other Cutting-Edge Companies Succeed Where Most Fail

      by Robert Bruce Shaw

      Extreme Teams will push you to think about teams and groups in new ways and help you to move your team to the next level of engagement and performance by going beyond traditional methods.

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    • Image of The Wisdom of Oz
      Image of The Wisdom of Oz

      Using Personal Accountability to Succeed in Everything You Do

      by Tom Smith, Roger Connors

      Connors and Smith present the principles of personal accountability that can guide you to own your goals, accept responsibility for your performance, and take control of your success.

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    • Image of Leading the Unleadable
      Image of Leading the Unleadable

      How to Manage Mavericks, Cynics, Divas and Other Difficult People

      by Alan Willett

      Leading the Unleadable reveals a core truth: most people actually want to contribute results, not cause headaches. Every manager has "problem people." What sets great managers apart is how they turn them into productive team players.

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    • Image of Fit for Growth
      Image of Fit for Growth

      A Guide to Strategic Cost Cutting, Restructuring and Renewal

      by Deniz Caglar, John Plansky, Vinay Couto

      Fit for Growth offers a unique approach to business transformation that connects growth strategy with cost management and organization restructuring

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    • Image of Mastering Civility
      Image of Mastering Civility

      A Manifesto for the Workplace

      by Christine Porath

      Christine Porath shows how people can enhance their influence and effectiveness with civility.

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    • Image of Speed
      Image of Speed

      How Leaders Accelerate Successful Execution

      by Joseph R. Folkman, John H. Zenger

      Leadership experts Jack Zenger and Joe Folkman detail essential behaviors that anyone can adopt to improve speed and drive organizational effectiveness.

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    • Image of Woo, Wow, and Win
      Image of Woo, Wow, and Win

      Service Design, Strategy, and the Art of Customer Delight

      by Patricia O'Connell, Thomas A. Stewart

      Bestselling authors and business experts Thomas A. Stewart and Patricia O’Connell focus on the importance of service design for companies.

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    • Image of Yes, And
      Image of Yes, And

      How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration

      by Tom Yorton, Kelly Leonard

      Executives from The Second City, the world’s premier comedy theater and school of improvisation, provide a toolkit for individuals and organizations to use to thrive in a world increasingly shaped by speed, social communication, and decentralization.

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    • Image of More Sales, Less Time
      Image of More Sales, Less Time

      Surprisingly Simple Strategies for Today’s Crazy-Busy Sellers

      by Jill Konrath

      Jill Konrath, a globally recognized sales consultant and speaker, delivers a unique productivity guide specifically for sales success. In More Sales, Less Time, Konrath blends behavioral research with her own deep knowledge of sales to teach you how to succeed in this age of distraction.

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    • Image of Work Without Stress
      Image of Work Without Stress

      Building a Resilient Mindset for Lasting Success

      by Derek Roger, Nick Petrie

      Stress is not a natural response to the pressures at work. It’s a choice that you make. Derek Roger and Nick Petrie offer a new approach to stress. It has to do with being resilient, flexible, mentally awake and in the moment.

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    • Image of Simplify
      Image of Simplify

      How the Best Businesses in the World Succeed

      by Greg Lockwood, Richard Koch

      Investor and entrepreneur Richard Koch and venture capitalist Greg Lockwood show how the best businesses in the world achieve amazing success by simplifying in one of two ways: via price or proposition.

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    • Image of The Future Workplace Experience
      Image of The Future Workplace Experience

      10 Rules for Mastering Disruption in Recruiting and Engaging Employees

      by Kevin J. Mulcahy , Jeanne C. Meister

      The Future Workplace Experience provides 10 rules for rethinking, reimagining, and reinventing your organization including Make the Workplace an Experience, Be an Agile Leader, Consider Technology an Enabler and Disruptor, Embrace On-Demand learning, Tap the Power of Multiple Generations, and Plan for More Gig Economy Workers.

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    • Image of Writing Without Bullshit
      Image of Writing Without Bullshit

      Boost Your Career by Saying What You Mean

      by Josh Bernoff

      At the center of this comprehensive guide to writing by Josh Bernoff, is the Iron Imperative: treat the reader’s time as more valuable than your own. Embrace that, and your customers, your boss, and your colleagues will recognize the power and boldness of your thinking.

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    • Image of How Great Leaders Think
      Image of How Great Leaders Think

      The Art of Reframing

      by Terrence Deal, Lee Bolman

      Lee Bolman and Terrence Deal’s influential four-frame model of leadership and organizations offers leaders an accessible template for understanding four major dimensions of organizational life: structure, people, politics, and culture.

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    • Image of Small Acts of Leadership
      Image of Small Acts of Leadership

      12 Intentional Behaviors That Lead to Big Impact

      by G. Shawn Hunter

      Serial entrepreneur and best-selling author G. Shawn Hunter presents 12 critical competencies that are consistently present in the daily routines of today’s more successful leaders. Using interviews with business leaders around the world, he guides you through a series of incremental steps from simply taking care of rest and exercise to building self-confidence and embracing challenges to build a stronger version of yourself and make a broader impact in the world.

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    • Image of Learning Leadership
      Image of Learning Leadership

      The Five Fundamentals of Becoming an Exemplary Leader

      by Barry Z. Posner, James Kouzes

      Leadership is a set of abilities and like any other skill set it can be learned and improved. Becoming an exemplary leader isn't easy. It takes self-belief, aspiration, grit, support and deliberate practice. But with solid determination and supportive guidance, everyone can learn to become better leaders than they are today.

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    • Image of Competing Against Luck
      Image of Competing Against Luck

      The Story of Innovation and Customer Choice

      by Karen Dillon, David S. Duncan, Taddy Hall, Clayton M. Christensen

      Innovation strategy and growth expert Clayton M. Christensen, and his co-authors Taddy Hall, Karen Dillon and David Duncan, present a new conceptual framework for products and innovation based on their conclusion that customers don't "buy" products or services; they “hire” them to do a job.

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    • Image of Great Teams
      Image of Great Teams

      16 Things High Performing Organizations Do Differently

      by Don Yaeger

      Long-time Sports Illustrated associate editor Don Yaegar has conducted more than 100 interviews with some of the most successful teams and organizations in the country. From those, he has identified 16 habits that drive these high-performing teams.

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    • Image of Be the Boss Everyone Wants to Work For
      Image of Be the Boss Everyone Wants to Work For

      A Guide for New Leaders

      by William Gentry

      Gentry coaches new leaders to flip their script in six key areas: mindset, skill set, relationships, do-it-all attitude, perspective and focus. More than a series of best practices, Be the Boss Everyone Wants to Work For is a guide to internalizing a leader’s perspective.

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    • Image of The Best Place to Work
      Image of The Best Place to Work

      The Art and Science of Creating an Extraordinary Workplace

      by Ron Friedman

      In The Best Place to Work, award-winning psychologist Ron Friedman, Ph.D. draws from the latest research on motivation, creativity, behavioral economics, neuroscience, and management to reveal what really makes us successful at work.

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    • Image of #Now
      Image of #Now

      The Surprising Truth About the Power of Now

      by Max McKeown

      Discover the power of your #NOW that enables you to take action, make decisions fast and effectively, and enjoy the moment while creating a successful and happy future.

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    • Image of The Outward Mindset
      Image of The Outward Mindset

      Seeing Beyond Ourselves

      by The Arbinger Institute

      Through true stories and simple yet profound guidance and tools, The Outward Mindset enables individuals and organizations to make the one change that most dramatically improves performance, sparks collaboration and accelerates innovation — a shift to an outward mindset.

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    • Image of Winning the Brain Game
      Image of Winning the Brain Game

      Fixing the 7 Fatal Flaws of Thinking

      by Matthew May

      In Winning the Brain Game, author and creative strategist Matthew E. May explains these and other “fatal flaws” of thinking, revealing seven observable problem-solving patterns that can block our best thinking.

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