2020 Summaries

By recognizing bias, emphasizing empathy and curiosity, and making true understanding a priority in the workplace, you can unlock the potential of every person you encounter.

In The Person You Mean to Be, social psychologist and professor Dolly Chugh reveals the surprising causes of inequality, grounded in the “psychology of good people.”

Powerful Proposals gives businesses proven strategies for creating customer-centered documents that outshine the competition every time.

In The Innovator’s Spirit, author Chuck Swoboda relates his own experiences with innovation and describes what he calls “the innovator’s spirit”: a kind of attitude and personal energy that each of us has deep down.

Find detailed tactics for confronting the commoditization challenge, embracing the advantages of being a Go-To, discovering what a Go-To brand does differently from other companies, and more.

Content Marketing, Engineered guides you through the key steps in gaining awareness and building trust with technical buyers using compelling content.

Stephen Shapiro, a left-brained engineer in a right-brained world, applied his systems engineering to purposeful innovation.

The art of negotiation requires creativity and quick thinking to find win-win solutions, especially when the stakes are high.

In The Creativity Leap, Natalie Nixon writes that since humans are hardwired to be creative, it is a competency that anyone can develop.