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Book Reviews

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Speed Review: Service Fanatics

How to Build Superior Patient Experience the Cleveland Clinic Way

by James Merlino

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Speed Review: The Stress Effect

Why Smart Leaders Make Dumb Decisions - And What to Do About It

by Henry L. Thompson

Jossey-Bass, 329 pages

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Speed Review: Executing Your Business Transformation

How to Engage Sweeping Change Without Killing Yourself Or Your Business

by Andrew B. Cole, Mark Morgan, Robert J. Johnson, David R. Johnson

Jossey-Bass, 280 pages

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Speed Review: Executing Your Strategy

How to Break It Down and Get It Done

by Mark Morgan, Raymond Levitt, William Malek

Harvard Business School Press, 290 pages

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Speed Review: Start Pulling Your Chain!

Leading Responsive Supply Chain Tranformation

by Donald Bowersox, Nicholas LaHowchic

OGI Enterprises LLC, 358 pages

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Speed Review: Failsafe Strategies

Exploiting Great Opportunities with Little or No Risk

by Sayan Chatterjee

Wharton School Publishing, 284 pages

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Speed Review: Spooked

Espionage in Corporate America

by Adam Penenberg

Perseus, 188 pages

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Speed Review: Executive Instinct

Managing the Human Animal in the Information Age

by Nigel Nicholson

Crown Business, 310 pages

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