Speed Review: The Power of Moments

Why Certain Experiences Have Extraordinary Impact

by Dan Heath, Chip Heath

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Speed Review: Dealing with Difficult Customers

How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers

by Shawn Veltman, Noah Fleming

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Speed Review: Do Good

Embracing Brand Citizenship to Fuel Both Purpose and Profit

by Anne Bahr Thompson

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Speed Review: Shift Ahead

How the Best Companies Stay Relevant in a Fast-Changing World

by Joel Steckel, Allen Adamson

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Speed Review: Superforecasting

The Art and Science of Prediction

by Philip E. Tetlock, Dan Gardner

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Speed Review: Red Team

How to Succeed by Thinking Like the Enemy

by Micah Zenko

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Speed Review: Misplaced Talent

A Guide to Better People Decisions

by Joe Ungemah

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Speed Review: Friend & Foe

When to Cooperate, When to Compete, and How to Succeed at Both

by Adam Galinsky, Maurice Schweitzer

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Speed Review: Getting to Yes with Yourself

and Other Worthy Opponents

by William Ury

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