Speed Review: The Power of Moments

Why Certain Experiences Have Extraordinary Impact

by Dan Heath, Chip Heath

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Speed Review: Dealing with Difficult Customers

How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers

by Shawn Veltman, Noah Fleming

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Speed Review: Do Good

Embracing Brand Citizenship to Fuel Both Purpose and Profit

by Anne Bahr Thompson

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Speed Review: Shift Ahead

How the Best Companies Stay Relevant in a Fast-Changing World

by Joel Steckel, Allen Adamson

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Speed Review: Serial Winner

5 Actions to Create Your Cycle of Success

by Larry Weidel

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Speed Review: Reclaiming Conversation

The Power of Talk in a Digital Age

by Sherry Turkle

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Speed Review: Millennials Who Manage

How to Overcome Workplace Perceptions and Become a Great Leader

by Joel Schwarzbart, Chip Espinoza

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Speed Review: Good Profit

How Creating Value for Others Built One of the World’s Most Successful Companies

by Charles G. Koch

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Speed Review: Getting to Yes with Yourself

and Other Worthy Opponents

by William Ury

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