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  • Image of How Did That Happen?
    Image of How Did That Happen?

    How Did That Happen?

    Holding People Accountable for Results the Positive, Principled Way

    by Roger Connors, Tom Smith

    The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and the people we count on for the results that affect our own performance don't follow through, leaving us asking, "How did that happen?" Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to every large and small business. How Did That Happen? offers a proven way to eliminate these nasty surprises, gain an...

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  • Image of Speed Review: Customer Culture
    Image of Speed Review: Customer Culture

    Speed Review: Customer Culture

    How FedEx and Other Great Companies Put the Customer First Every Day

    by Michael Basch

    Financial Times/Prentice Hall, 274 pages

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  • Image of Speed Review: Geeks & Geezers
    Image of Speed Review: Geeks & Geezers

    Speed Review: Geeks & Geezers

    How Era, Values and Defining Moments Shape Leaders

    by Warren Bennis, Robert Thomas

    Harvard Business School Press, 221 pages

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  • Image of Speed Review: King of Capital
    Image of Speed Review: King of Capital

    Speed Review: King of Capital

    Sandy Weill and the Making of Citigroup

    by Mike Brewster, Amey Stone

    John Wiley & Sons, Inc, 306 pages

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  • Image of Speed Review: The Neglected Firm
    Image of Speed Review: The Neglected Firm

    Speed Review: The Neglected Firm

    Every Manager Must Manage Two Firms: The Present One and the Future One

    by Jorge Vasconcellos e Sa

    Palgrave, 140 pages

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  • Image of Speed Review: The Strategy Machine
    Image of Speed Review: The Strategy Machine

    Speed Review: The Strategy Machine

    Building Your Business One Idea at a Time

    by Larry Downes

    HarperBusiness, 236 pages

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