Speed Review: The Customer Service Survival Kit

What to Say to Defuse Even the Worst Customer Situations

by Richard S. Gallagher

View Details

Speed Review: The Power of Negative Thinking

An Unconventional Approach to Achieving Positive Results

by Bob Hammel, Bob Knight

View Details

Speed Review: Sidetracked

Why Our Decisions Get Derailed, and How We Can Stick to the Plan

by Francesca Gino

View Details

Speed Review: Global Tilt

Leading Your Business Through the Great Economic Power Shift

by Ram Charan

View Details

Speed Review: The Impact Equation

Are You Making Things Happen or Just Making Noise?

by Chris Brogan, Julien Smith

View Details

Speed Review: The Commitment Engine

Making Work Worth It

by John Jantsch

View Details

Speed Review: Indispensable

When Leaders Really Matter

by Gautam Mukunda

View Details

Speed Review: Admired

21 Ways to Double Your Value

by Bonita S. Thompson, Mark C. Thompson

View Details

Speed Review: The Innovator's DNA

Mastering the Five Skills of Disruptive Innovators

by Jeffrey Dyer, Clayton M. Christensen, Hal B. Gregersen

View Details