Webinar: Lead With Your Customer

In this Soundview Live webinar, you will learn in a very practical way how to start with your customer and focus the right effort on the right things to achieve world-class results. Mark Jones and Jeff Kober present their leadership model through the lens of your customer — both internally, as you engage your employees (your organization's culture), and externally, as you engage your customers (building your brand).

The MP3 recording and slides from this event will be available to listen to or download from your Online Library immediately after check-out.

• As a leader, how you can establish your foundation for excellence.
• How to create a high-performing corporate culture by optimally serving your employees.
• How to lead in building your brand by satisfying your customers with excellent products and services.
• How you can ensure alignment and integrity for ongoing, continuous improvement.