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  • Image of Webinar: Cultural Transformations: Lessons of Leadership and Corporate Reinvention
    Image of Webinar: Cultural Transformations: Lessons of Leadership and Corporate Reinvention

    by John Mattone

    In this Soundview Live webinar John Mattone provides information on leadership development and cultural transformation through an exclusive look into the minds of fourteen CEOs from top organizations.

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  • Image of Webinar: Delivering World-Class Customer Service
    Image of Webinar: Delivering World-Class Customer Service

    by Joseph Michelli

    In this Soundview Live webinar Joseph Michelli reveals how Mercedes-Benz USA launched a multi-year program to elevate their customer experience--even though their product was already "best in class," how they activated people, improved processes, and deployed technology to emotionally engage customers, and how the Mercedes-Benz approach can jump-start any customer-driven business?by accelerating your commitment to the customer experience.

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  • Image of Webinar: Awaken Potential, Focus Leadership
    Image of Webinar: Awaken Potential, Focus Leadership

    by John Grinnell

    In this Soundview Live webinar, Awaken Potential, Focus Leadership, John Grinnell uses seven powerful models, case studies and research from his more than 25 years of experience to clarify the intangible psychosocial basis of organizational life so outcomes of leadership are more predictable.

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  • Image of Webinar: How to Create a Marketing Wildfire
    Image of Webinar: How to Create a Marketing Wildfire

    by Rob Eagar

    In this Soundview Live webinar, How to Create a Marketing Wildfire, Rob Eagar explains how to use the best promotional methods available to build your brand, sell your products and services, and stand out from the crowd.

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  • Image of Webinar: How We Relate to People, Products & Companies
    Image of Webinar: How We Relate to People, Products & Companies

    by Chris Malone

    We hate our banks, love our smartphones, and think the cable company is out to get us. What's actually going on in our brains when we make these judgments? In this Soundview Live webinar, How We Relate to People, Products & Companies, Chris Malone will demonstrate that our perceptions arise from spontaneous judgments on warmth and competence, the same two factors that also determine our impressions of people.

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  • Image of Webinar: How Great Leaders Build Trust
    Image of Webinar: How Great Leaders Build Trust

    by Judith Glaser

    In this Soundview Live webinar, How Great Leaders Build Trust, author and organizational anthropologist Judith E. Glaser presents a framework for knowing which kind of conversations trigger the lower, more primitive brain and which conversations activate higher-level intelligences such as trust, integrity, empathy, and good judgment.

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