by Patrick Lencioni
Item #:
CNF0410B
In this Soundview Live webinar, Patrick Lencioni explains the three fears that provoke service providers whether they are internal consultants, sales people, financial advisors, or anyone else serving long-term clients—to unknowingly sabotage their ability to build trust and loyalty. And, as always, Lencioni provides a practical approach for overcoming those fears. He explains the theory of vulnerability (which he calls naked service), presents concrete steps for putting it to work in any ...
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