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  • Image of Webinar: Leading with Compassionate Accountability
    Image of Webinar: Leading with Compassionate Accountability

    by Nate Regier

    In this webinar, Regier presents an elegant model for balancing empathy, care, and transparency with boundaries, goals, and standards.

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  • Image of Webinar: Presenting Value to Executives
    Image of Webinar: Presenting Value to Executives

    by Michael Nick

    In this Soundview live webinar, Presenting Value to Executives, Michael breaks the presentation into several components, beginning with a foundation discussion, followed by creating value for your audience, and finally how to put it all together to present your value to an executive committee.

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  • Image of Webinar: Delivering World-Class Customer Service
    Image of Webinar: Delivering World-Class Customer Service

    by Joseph Michelli

    In this Soundview Live webinar Joseph Michelli reveals how Mercedes-Benz USA launched a multi-year program to elevate their customer experience--even though their product was already "best in class," how they activated people, improved processes, and deployed technology to emotionally engage customers, and how the Mercedes-Benz approach can jump-start any customer-driven business?by accelerating your commitment to the customer experience.

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  • Image of Webinar: The Essential Tools for Business Negotiation
    Image of Webinar: The Essential Tools for Business Negotiation

    by Jeff B. Cohen

    The Essential Tools for Business Negotiation, features one of the entertainment industry's most beloved success stories, prominent transactional attorney and former child actor, Jeff B. Cohen, who created The Dealmaker's Ten Commandments to overcome resistance and achieve his goals without losing his soul along the way.

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  • Image of Webinar: Bringing Romance Back to Business
    Image of Webinar: Bringing Romance Back to Business

    by Tim Leberecht

    In this Soundview Live webinar, Bringing Romance Back to Business, Tim Leberecht not only provides surprising insights into the emotional and social aspects of business but also presents “Rules of Enchantment” that will help both individuals and organizations construct more meaningful experiences for themselves and others.

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  • Image of Webinar: How to Become an Expert Negotiator
    Image of Webinar: How to Become an Expert Negotiator

    by Daniel Weiser

    You may be a high-ranking CEO or a first day salesman, a service provider or self-employed. If you face encounters with your partners, clients, suppliers or employees, in which you want them to think differently at the end of the meeting and actually do what you want – this webinar is for YOU. The objective of this Soundview Live webinar, How to Become an Expert Negotiator with Daniel Weiser, is to improve your negotiation skills and to move you one step closer to closing your deal.

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  • Image of Webinar: Communication Excellence in Motion: How to Communicate Persuasively
    Image of Webinar: Communication Excellence in Motion: How to Communicate Persuasively

    by Sue Guiher

    During this Soundview Live webinar, Communication Excellence in Motion: How to Communicate Persuasively, Sue Guiher will introduce you to the Communication Triplicity™ - the three things that a leader must understand, learn and do in order to communicate persuasively.

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  • Image of Webinar: How to Create Strong Relationships with Consumers
    Image of Webinar: How to Create Strong Relationships with Consumers

    by Tim Halloran

    In this Soundview Live webinar, How to Create Strong Relationships with Consumers, branding expert Tim Halloran reveals what it takes to make consumers fall in love with your brand. Drawing on exclusive, in-depth interviews with managers of some of the world’s most iconic brands, this webinar will arm you with an arsenal of classic and emerging marketing tools—such as benefit laddering and word-of-mouth marketing—that make best-in-class brands so successful.

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  • Image of Webinar: Tools for Delivering Amazing Customer Service
    Image of Webinar: Tools for Delivering Amazing Customer Service

    by Shep Hyken

    In this Soundview Live webinar, Tools for Delivering Amazing Customer Service , renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. Through revealing stories from Ace Hardware’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community.

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