Upcoming Webinar:

Bill Thomas webinar

Knowing What Customers Need Before They Do
Date: Wednesday, June 19th
Time: 12:00 PM ET
Speaker: Bill Thomas

In this webinar Bill Thomas, author of Anticipate, offers a unique contribution to the customer service field by providing leaders across industries and business cultures a practical "how to" model for taking their customer experience to the next plateau.

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Archived Webinars:

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  • Image of Webinar: How Managers Can Become Great Leaders

    Webinar: How Managers Can Become Great Leaders

    by Alan S. Berson
    Item #: CNF0613A
    In this Soundview Live webinar, How Managers Can Become Great Leaders, Alan S. Berson demonstrates that leadership mindsets and skills can be developed, and that the Leadership Conversations Model provides practical guidance for connecting with others in ways that transform each interaction into an opportunity for organizational and personal growth.
    From: $69.00
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  • Image of Webinar: How to Be the Leader Your Business Needs

    Webinar: How to Be the Leader Your Business Needs

    by Cynthia Montgomery
    Item #: CNF1012C
    In this Soundview Live webinar, How to Be the Leader Your Business Needs, Cynthia Montgomery boldly redefines strategy and issues a call to arms for leaders to take back their rightful claim to be Strategists of their own organizations. Montgomery's goal is to convince leaders to embrace their role as Strategists, uniquely positioned to answer the most essential question facing every business: Does This Company Truly Matter?
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  • Image of Webinar: How to Lead Every Time You Speak

    Webinar: How to Lead Every Time You Speak

    by Judith Humphrey
    Item #: CNF0612A
    In this Soundview Live webinar, How to Lead Every Time You Speak, Judith Humphrey puts communication squarely at the center of leadership, and shows you how to lead when you speak. She provides a template for speaking as a leader every time you interact with others, called The Leadership Model.
    From: $69.00
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  • Image of Webinar: The Simple Approach to Powerful Leadership

    Webinar: The Simple Approach to Powerful Leadership

    by Mike Figliuolo
    Item #: CNF0212A
    In this Soundview Live webinar, The Simple Approach to Powerful Leadership, Mike Figliuolo provides an authentic, accessible model for any leader to do just that. Mike guides you through a simple approach for creating, articulating, and living your personal leadership philosophy — one that can be shared on a single piece of paper.
    From: $69.00
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  • Image of Webinar: The Ten Truths About Leadership

    Webinar: The Ten Truths About Leadership

    by Barry Z. Posner, James Kouzes
    Item #: CNF0711A
    In this Soundview Live webinar The Ten Truths About Leadership, bestselling, award-winning authors James Kouzes and Barry Posner reveal what every leader must know, the questions they must be prepared to answer, and the real-world issues they will likely face.
    From: $69.00
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  • Image of Webinar: The 8 Know-How Skills of Effective Leadership

    Webinar: The 8 Know-How Skills of Effective Leadership

    by Ram Charan
    Item #: CNF0507A
    For well over four decades, Ram Charan has been learning in the most visceral way the underlying reasons why leaders succeed and fail. As one of the most influential advisors to top management teams of leading companies around the world, he has had a front-row seat to observe the cause and effect of leadership practices and behaviors. In this Soundview audio conference, Dr. Charan gives insight into the real content of leadership, providing you with the eight fundamental skills needed for succe
    From: $69.00
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