Upcoming Webinar:

Joe McCormack webinar 

A Guide for Setting Direction & Managing Change
Date: Friday, April 18th
Time: 12:00 PM ET
Speaker: Joe McCormack

In this Soundview Live webinar, Making a Bigger Impact By Saying Less, Joe McCormack tackles the challenges of inattention, interruptions, and impatience that every professional faces.

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Archived Webinars:

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  • Image of Webinar: Tools for Delivering Amazing Customer Service

    Webinar: Tools for Delivering Amazing Customer Service

    by Shep Hyken
    Item #: CNF1113D
    In this Soundview Live webinar, Tools for Delivering Amazing Customer Service , renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. Through revealing stories from Ace Hardware’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community.
    From: $69.00
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  • Image of Webinar: Harnessing the Power of Word of Mouth

    Webinar: Harnessing the Power of Word of Mouth

    by Paul Rand
    Item #: CNF1113B
    In this Soundview Live webinar, Harnessing the Power of Word of Mouth, Paul Rand, the founder of one of today's most successful digital and social marketing firms, will reveal how customer recommendations in the digital space have radically transformed the way people buy--which means you need to come up with new methods to reach customers and improve your products.
    From: $69.00
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  • Image of Webinar: Learn the 7 Customer Amazement Strategies

    Webinar: Learn the 7 Customer Amazement Strategies

    by Shep Hyken
    Item #: CNF0312B
    In this Soundview Live webinar, Shep Hyken shares seven powerful strategies that any organization can implement to create greater customer and employee loyalty. As evidence that these strategies work, Hyken also shares from more than fifty examples of role-model companies who understand that customer service isn't just a department, but a philosophy that affects every member of an organization.
    From: $69.00
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Download this Webinar for Free

How to Lead Every Time You Speak

with Judith Humphrey

In this Soundview Live webinar, Judith Humphrey puts communication squarely at the center of leadership, and shows you how to lead when you speak. She provides a template for speaking as a leader every time you interact with others, called The Leadership Model.


Free Webinar by Judith Humphrey

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