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Upcoming Webinar:

Bill Thomas webinar

Knowing What Customers Need Before They Do
Date: Wednesday, June 19th
Time: 12:00 PM ET
Speaker: Bill Thomas

In this webinar Bill Thomas, author of Anticipate, offers a unique contribution to the customer service field by providing leaders across industries and business cultures a practical "how to" model for taking their customer experience to the next plateau.

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Archived Webinars:

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  • Image of Webinar: The Unbeatable Impact of Truly Committed Managers

    Webinar: The Unbeatable Impact of Truly Committed Managers

    by Stan Slap
    Item #: CNF0611A
    In this Soundview Live webinar, Stan Slap explains the importance of emotional commitment to managers and their companies. He demonstrates how real leadership starts and exactly what it looks like when it's done right. And he explains the one thing even more important than how to be a leader: why to be a leader.
    From: $69.00
    Buy Now!
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