Upcoming Webinar:

Bruce Blythe webinar 

A Manager's Guide to Crisis Leadership
Date: Tuesday, December 2nd
Time: 12:00 PM ET
Speaker: Bruce Blythe

Don't be blindsided! You can lead through the unexpected - no matter what the crisis. This is Bruce Blythe's promise in our Soundview Live webinar A Manager's Guide to Crisis Leadership. Blythe uses real-world examples to help you absorb the specific leadership skills, split-second decision-making, and essential character required to manage all aspects of any crisis humanely and well. Once he's grounded you in the gritty realism of response in the moment, Blythe walks you through creating a crisis preparedness program.

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Archived Webinars:

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  • Image of Webinar: How to Turn Customers from Detractors into Advocates

    Webinar: How to Turn Customers from Detractors into Advocates

    by Fred Reichheld
    Item #: CNF0906A
    Loyalty expert Fred Reichheld explains how to turn customers into promoters who generate good profits and true, sustainable growth. The key: one simple question that tracks promoters and detractors and produces a clear, easy-to-understand measure of an organization’s performance in its customers’ eyes. A Bain & Company analysis shows that sustained value creators — companies that achieve long-term profitable growth — have Net Promoter Scores two times higher than the average company. And NPS (SM
    From: $69.00
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Download this Webinar for Free

How to Lead Every Time You Speak

with Judith Humphrey

In this Soundview Live webinar, Judith Humphrey puts communication squarely at the center of leadership, and shows you how to lead when you speak. She provides a template for speaking as a leader every time you interact with others, called The Leadership Model.


Free Webinar by Judith Humphrey

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