Upcoming Webinar:

webinar

7 Practices for Building a Resilient Learning Organization
Date: Tuesday, January 24
Time: 1:00 PM ET
Speaker: Holly Burkett

In this Soundview Live webinar, 7 Practices for Building a Resilient Learning Organization, innovative change leader and Learning for the Long Run author Holly Burkett, describes how to build the kind of sustainable learning culture that engages talent, sparks innovation, and optimizes performance, despite the churn of constant change.

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Archived Webinars:

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  • Image of Webinar: How to Turn Customers from Detractors into Advocates

    Webinar: How to Turn Customers from Detractors into Advocates

    by Fred Reichheld
    Item #: CNF0906A
    Loyalty expert Fred Reichheld explains how to turn customers into promoters who generate good profits and true, sustainable growth. The key: one simple question that tracks promoters and detractors and produces a clear, easy-to-understand measure of an organization’s performance in its customers’ eyes. A Bain & Company analysis shows that sustained value creators — companies that achieve long-term profitable growth — have Net Promoter Scores two times higher than the average company. And NPS (SM
    From: $69.00
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