Upcoming Webinar:

webinar

The Journey from Good Boss to Superboss
Date: Tuesday, June 1st
Time: 12:00 PM ET
Speaker: Sydney Finkelstein

In this Soundview Live webinar, The Journey from Good Boss to Superboss, Sydney Finkelstein shares the fascinating stories of superbosses and their protégés. He explores a phenomenon that never had a name before and shows how each of us can emulate the best tactics of superbosses to create our own powerful networks of extraordinary talent.

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Archived Webinars:

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  • Image of Webinar: How to Turn Customers from Detractors into Advocates

    Webinar: How to Turn Customers from Detractors into Advocates

    by Fred Reichheld
    Item #: CNF0906A
    Loyalty expert Fred Reichheld explains how to turn customers into promoters who generate good profits and true, sustainable growth. The key: one simple question that tracks promoters and detractors and produces a clear, easy-to-understand measure of an organization’s performance in its customers’ eyes. A Bain & Company analysis shows that sustained value creators — companies that achieve long-term profitable growth — have Net Promoter Scores two times higher than the average company. And NPS (SM
    From: $69.00
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