Upcoming Webinar:

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Creating a Passion Brand in the Age of Disruption
Date: Thursday, September 28th
Time: 1:00 PM ET
Speaker: Jeff Rosenblum

Every day, stalwart brands are losing market share to fresh upstarts.

Brands don't simply need clever messages or new, shiny technologies. They need a fundamental change in strategy. In this Soundview Live webinar, Jeff Rosenblum provides a system for embracing transparency, engaging audiences, creating evangelists, and unleashing unprecedented growth.

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Archived Webinars:

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  • Image of Webinar: How to Turn Customers from Detractors into Advocates

    Webinar: How to Turn Customers from Detractors into Advocates

    by Fred Reichheld
    Item #: CNF0906A
    Loyalty expert Fred Reichheld explains how to turn customers into promoters who generate good profits and true, sustainable growth. The key: one simple question that tracks promoters and detractors and produces a clear, easy-to-understand measure of an organization’s performance in its customers’ eyes. A Bain & Company analysis shows that sustained value creators — companies that achieve long-term profitable growth — have Net Promoter Scores two times higher than the average company. And NPS (SM
    From: $69.00
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