Upcoming Webinar:

webinar

How to Become the Leader Your Team Is Waiting For
Date: Thursday, February 23th
Time: 1:00 PM ET
Speaker: Jonathan Raymond

In this Soundview Live webinar, How to Become the Leader Your Team Is Waiting For, Jonathan Raymond uses personal stories and real-life conversations to take you into the room with managers and employees where real culture change happens, and show you a new kind of employee mentoring where each person gets the real-time feedback, support, and clear boundaries we all need to get beyond the patterns that hold us back.

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Archived Webinars:

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  • Image of Webinar: How to Turn Customers from Detractors into Advocates

    Webinar: How to Turn Customers from Detractors into Advocates

    by Fred Reichheld
    Item #: CNF0906A
    Loyalty expert Fred Reichheld explains how to turn customers into promoters who generate good profits and true, sustainable growth. The key: one simple question that tracks promoters and detractors and produces a clear, easy-to-understand measure of an organization’s performance in its customers’ eyes. A Bain & Company analysis shows that sustained value creators — companies that achieve long-term profitable growth — have Net Promoter Scores two times higher than the average company. And NPS (SM
    From: $69.00
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