Upcoming Webinar:

webinar

Creating an Environment that Energizes Everyone
Date: Tuesday, December 6
Time: 12:00 PM ET
Speaker: Shawn Murphy

In this Soundview Live webinar, Creating an Environment that Energizes Everyone, Shawn Murphy presents an array of surprisingly simple strategies to focus your actions and make employee optimism not just a worthy goal--but a real and measurable result.

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Archived Webinars:

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  • Image of Webinar: How to Turn Customers from Detractors into Advocates

    Webinar: How to Turn Customers from Detractors into Advocates

    by Fred Reichheld
    Item #: CNF0906A
    Loyalty expert Fred Reichheld explains how to turn customers into promoters who generate good profits and true, sustainable growth. The key: one simple question that tracks promoters and detractors and produces a clear, easy-to-understand measure of an organization’s performance in its customers’ eyes. A Bain & Company analysis shows that sustained value creators — companies that achieve long-term profitable growth — have Net Promoter Scores two times higher than the average company. And NPS (SM
    From: $69.00
    Buy Now!
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