Upcoming Webinar:

webinar

Break Through to Your Peak Performance
Date: Tuesday, August 30
Time: 12:00 PM ET
Speaker: Cathy Rose Salit

In this FREE Soundview Live webinar, Break Through to Your Peak Performance, Cathy Salit presents revolutionary strategies that are guaranteed to yield greater success and satisfaction. No matter what your challenge, Salit's innovative philosophy, case studies, practical exercises, and inspiring advice will help you deliver your own top performance.

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Archived Webinars:

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  • Image of Webinar: How to Turn Customers from Detractors into Advocates

    Webinar: How to Turn Customers from Detractors into Advocates

    by Fred Reichheld
    Item #: CNF0906A
    Loyalty expert Fred Reichheld explains how to turn customers into promoters who generate good profits and true, sustainable growth. The key: one simple question that tracks promoters and detractors and produces a clear, easy-to-understand measure of an organization’s performance in its customers’ eyes. A Bain & Company analysis shows that sustained value creators — companies that achieve long-term profitable growth — have Net Promoter Scores two times higher than the average company. And NPS (SM
    From: $69.00
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