Upcoming Webinar:

webinar

7 Practices for Building a Resilient Learning Organization
Date: Tuesday, January 24
Time: 1:00 PM ET
Speaker: Holly Burkett

In this Soundview Live webinar, 7 Practices for Building a Resilient Learning Organization, innovative change leader and Learning for the Long Run author Holly Burkett, describes how to build the kind of sustainable learning culture that engages talent, sparks innovation, and optimizes performance, despite the churn of constant change.

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Archived Webinars:

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  • Image of Webinar: How to Turn Customer Value into Company Profits

    Webinar: How to Turn Customer Value into Company Profits

    by Donald Lehmann, Sunil Gupta
    Item #: CNF0106A
    Customers are important assets of any company — this is not a novel thought. How many books do you have on how to attract customers, satisfy customers, delight customers, engage them, keep them, be friendly to them, train your people to deal with them — the list goes on and on. Yet, do you know, in explicit, dollars-and-cents terms, what value your customers bring to your business? Gupta and Lehmann recognize the difficulties in finding and explaining the tangible impact of your efforts to attr
    From: $69.00
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