Webinars

Upcoming Webinar:

The Power of Constructive Conflict
Date: Thursday, October 19th
Time: 1:00 PM ET
Speaker: Jeff DeGraff

In this Soundview Live webinar, Jeff DeGraff, dubbed the “Dean of Innovation,” introduces a simple framework to explain the ways different kinds of thinkers and leaders can create constructive conflict in any organization. DeGraff offers a rigorous but highly accessible guide for achieving breakthrough solutions by utilizing the full—and seemingly contradictory—spectrum of innovative thinking.

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Past Webinars:

  • Image of Webinar: How to Turn Customer Value into Company Profits
    Image of Webinar: How to Turn Customer Value into Company Profits

    by Donald Lehmann, Sunil Gupta

    Customers are important assets of any company — this is not a novel thought. How many books do you have on how to attract customers, satisfy customers, delight customers, engage them, keep them, be friendly to them, train your people to deal with them — the list goes on and on. Yet, do you know, in explicit, dollars-and-cents terms, what value your customers bring to your business? Gupta and Lehmann recognize the difficulties in finding and explaining the tangible impact of your efforts to attr

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