Upcoming Webinar:

Knowing What Customers Need Before They Do
Date: Wednesday, June 19th
Time: 12:00 PM ET
Speaker: Bill Thomas

In this webinar Bill Thomas, author of Anticipate, offers a unique contribution to the customer service field by providing leaders across industries and business cultures a practical "how to" model for taking their customer experience to the next plateau.

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Archived Webinars:

Webinar: Sales: The 10 Essential Steps to 'Yes'

by Andy Paul

Item #: CNF0912D

In this Soundview Live webinar, Sales: The 10 Essential Steps to 'Yes', Andy Paul shows you how to transform your sales by integrating higher levels of responsiveness, information content and speed into every step of the sales process.

From: $69.00
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Webinar: The 4 SNAP Rules of Selling

by Jill Konrath

Item #: CNF0812A

In this Soundview Live webinar, The 4 SNAP Rules of Selling, Jill Konrath shows you how to overcome obstacles to win more sales with frazzled customers. Drawing on years of selling experience and stories of other successful sellers, she will offer four SNAP Rules: Keep It Simple, Be iNvaluable, Always Align and Raise Priorities, to make a difference in your sales immediately.

From: $69.00
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Webinar: Mastering the Art of Sales Conversations

by John E. Doerr

Item #: CNF1011A

In this Soundview Live webinar, Mastering the Art of Sales Conversations, John E. Doerr shares with you the keys to mastering sales conversations, and help you become the most successful and influential seller you can be.

From: $69.00
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Webinar: How to Radically Improve Sales Productivity

by Marc Miller

Item #: CNF0811D

In this Soundview Live webinar, How to Radically Improve Sales Productivity, Marc Miller encourages salespeople and account managers to shed their traditional sales role, and become businesspeople who sell. This change calls for a different mindset — less about selling something, and more about adding value to client strategy. Only then will the client award "a seat at the table" — the place where clients look to outsiders for strategic direction...

From: $69.00
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Webinar: How to Connect and Win in High Stakes Sales

by Jeff Thull

Item #: CNF0907A

Jeff Thull’s book Exceptional Selling is driven by street-level straight-talk about the one-on-one skills that professionals need to succeed. Jeff Thull challenges conventional thinking and gets down to the key ingredients — the "magic sauce" that combines a powerful communication mindset, exceptional skills and winning disciplines distilled from the best of the best. In this conference you will get the edge that will enable you to succeed — to set yourself apart from your competition,

From: $69.00
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Webinar: Closing the Value Gap: How to Increase Margins and Win the Complex Sale

by Jeff Thull

Item #: CNF0206A

Executives are challenged to increase business performance and profitability in an era in which it is difficult to differentiate products and services. Jeff Thull examines the executive’s role in closing the gap between value creation and value delivery and helps you answer the critical question affecting bottom-line profitability: "Why do customers struggle to understand the unique value we deliver and why are they unwilling to pay for it?"

From: $69.00
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Webinar: Dollarize It!

by Jeffrey Fox, Richard Gregory

Item #: CNF0205A

The Dollarization Discipline shows organizations and marketers how to effectively communicate the economic value created by their products and services. Too often, when companies compete using conventional sales and marketing approaches, they force customers to make financial decisions (how much to spend), based on non-financial arguments (product features and benefits). On this playing field, the company that can show true financial advantage in real dollars and cents wins every time.

From: $69.00
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