Naked Conversations

How Blogs Are Changing the Way Businesses Talk with Customers

Naked Conversations
Item #: 2819

Scoble and Israel argue that every business can benefit from smart "naked" blogging, whether the company is a small town plumbing operation or a multinational fashion house. By ignoring the “blogosphere” you ignore what others are saying about you, they write. The authors have assembled an enormous amount of information about blogging: from history and theory to comparisons among countries and industries. They also lay out the dos and don'ts of the medium and include extensive statistics, case studies and blogger interviews.

  • Where the dangers of blogging can be found.
  • How to manage the risks of blogging.
  • How to let consumers talk back to your company.
  • Why your future may depend on your ability to let customers talk back to your company.
  • How blogs can repair corporate image and lost trust.
  • What new technologies should be watched.
  • Why business blogging is incredibly important.
  • What rules companies must follow when blogging.
Options Sku # Price Quantity
  • Format:
    PDF, MP3, HTML, eBook, Palm
ESM2819 $8.50  
  • Format:
    Hard Copy
PSM2819 $9.50  
  • Format:
    CD
ACD0806 $14.00  

Generic

  • Summary Release Date: August 2006