Recently Viewed Products

The Complete SmartTips® Video Library

The Complete SmartTips® Video Library
Item #: PKSSTCVL

SmartTips are four-minute videos that teach valuable career skills. With the SmartTips library, you’re instantly connected to more than 300 career-skills videos in one location. Don’t waste another moment trying to sort through dead-end Google searches or outdated, expensive training videos. This is a one-stop skills resource that saves you time and effort.

- Designed Exclusively for a Business Audience - SmartTips are solely designed for the advancement of business professionals.
- Professionally Filmed - SmartTips are professionally filmed and feature a simple design that keeps your attention focused on the information being presented.
- Encourages Self-Paced Learning - SmartTips give you the ability to study and process valuable information in the way that best ensures you will remember it.

For additional reinforcement, each SmartTip includes a matching transcript in PDF format. Your videos will be integrated into your current Soundview library under the Subject and Competency filters and can also be accessed as a separate collection.

View a sample SmartTip video

Options Sku # Price Quantity
  • Delivery Method:
    Digital Download - Video & PDF
PKSSTCVL $359.00  

Products in this Collection

  • Image of SmartTips: 10 Tips For Working From Home

    SmartTips: 10 Tips For Working From Home

    Item #: ST083
    When working from home, the last thing you want to do is fall prey to procrastination. With this SmartTips video, learn 10 different ways to perform time management efficiently and keep up your productivity.
    From $4.95
    Buy Now!
  • Image of SmartTips: 10 Tips To Battle Burnout

    SmartTips: 10 Tips To Battle Burnout

    Item #: ST085
    Get enthusiastic about your job again. This SmartTips video gives 10 ways to get you through a slump and reacquaint you with a sense of purpose and momentum. Learn how to overcome burnout and improve your overall happiness with your job.
    From $4.95
    Buy Now!
  • Image of SmartTips: 10 Ways To Add Value To Your Company

    SmartTips: 10 Ways To Add Value To Your Company

    Item #: ST084
    With this SmartTips video, learn how to become a valuable contributor in your company by being alert to 10 ways that you can excel beyond your job description. Ultimately, this effort will not only benefit you, but will also improve the quality of your company.
    From $4.95
    Buy Now!
  • Image of SmartTips: 10 Ways To Be A Team Player

    SmartTips: 10 Ways To Be A Team Player

    Item #: ST032
    The key to success for most jobs is the ability to work well with others and understand your role in team efforts. The complexities of group interaction can be challenging. This SmartTips video identifies 10 ways to become a valuable team player and group contributor.
    From $4.95
    Buy Now!
  • Image of SmartTips: 10 Ways To Live A Balanced Life

    SmartTips: 10 Ways To Live A Balanced Life

    Item #: ST086
    This SmartTips video provides 10 ways to enjoy all aspects of your life by putting them in balance. Give yourself permission to do this. By sorting out what is important to you, you can make sure that you include what you care about the most in your schedule.
    From $4.95
    Buy Now!
  • Image of SmartTips: 10 Ways to Recharge

    SmartTips: 10 Ways to Recharge

    Item #: ST033
    It's not uncommon to occasionally feel trapped and disenchanted with your routines. When you need to pull yourself out of a slump and get reenergized, this SmartTips video offers 10 basic ways to wake up your motivation and get you inspired.
    From $4.95
    Buy Now!
  • Image of SmartTips: 3 Classic Examples of Performance Under Pressure

    SmartTips: 3 Classic Examples of Performance Under Pressure

    Item #: ST026
    It is not easy to stay calm under pressure, but this SmartTips video offers three inspirational performance stories that might help to influence your reactions in those situations.
    From $4.95
    Buy Now!
  • Image of SmartTips: 3 Secrets of Negotiation

    SmartTips: 3 Secrets of Negotiation

    Item #: ST126
    Imagine your company has entrusted you to negotiate one of their most significant contracts. To help you get on the fast track to success, this SmartTips video offers three secrets of negotiation the pros use to help them achieve the best possible outcome.
    From $4.95
    Buy Now!
  • Image of SmartTips: 3 Styles of Holding People Accountable

    SmartTips: 3 Styles of Holding People Accountable

    Item #: ST127
    While holding people accountable is rarely easy or fun, it is necessary for your success as a manager. In this SmartTips video, you will learn three styles for holding employees accountable: the directive style, the positive style, and the team style.
    From $4.95
    Buy Now!
  • Image of SmartTips: 3 Time Wasters

    SmartTips: 3 Time Wasters

    Item #: ST027
    It's easy to get distracted at work by the Internet, emails and fellow employees. When time wasters like these start to inhibit your productivity, you need to take action. This SmartTips video offers some basic solutions to reclaim your hours and get your time back into balance.
    From $4.95
    Buy Now!
  • Image of SmartTips: 3 Ways To Demonstrate Initiative

    SmartTips: 3 Ways To Demonstrate Initiative

    Item #: ST028
    It is no longer enough to just do your job. For your own self-image, and for the benefit of your boss and company, it is imperative that you take initiative. This SmartTips video shows three ways get the ball rolling.
    From $4.95
    Buy Now!
  • Image of SmartTips: 4 Challenges of Diversity

    SmartTips: 4 Challenges of Diversity

    Item #: ST128
    Equality in the workplace isn't just an important business strategy, it's also the law. As the world becomes intrinsically connected, companies attempt to become more diverse. Unfortunately, the process is not always an easy one. In this SmartTips video, you'll learn about 4 challenges of diversity in the workplace.
    From $4.95
    Buy Now!
  • Image of SmartTips: 4 Common Sources of Workplace Conflict

    SmartTips: 4 Common Sources of Workplace Conflict

    Item #: ST130
    There are really only four underlying reasons for conflict: interdependence, incompatible goals, scarce resources, and interference. In this SmartTips video, we look at how each of these issues relates to the workplace.
    From $4.95
    Buy Now!
  • Image of SmartTips: 4 Components of Ethical Leadership

    SmartTips: 4 Components of Ethical Leadership

    Item #: ST139
    The true measure of leadership is accomplishing your goals while staying true to yourself and others. In this SmartTips video, we look at 4 components of ethical leadership.
    From $4.95
    Buy Now!
  • Image of SmartTips: 4 Customer Service Mistakes

    SmartTips: 4 Customer Service Mistakes

    Item #: ST090
    Keep your customers coming back by treating them with respect. This SmartTips video helps you to avoid the common mistakes that could lose you valuable customers and may damage your reputation.
    From $4.95
    Buy Now!
  • Image of SmartTips: 4 Decision Making Methods

    SmartTips: 4 Decision Making Methods

    Item #: ST131
    Decision-making is an important component of a manager's daily routine. Using the proper methods to make those decisions will help to ensure the most viable, profitable and widely accepted outcomes. In this SmartTips video, we take a look at four decision-making methods.
    From $4.95
    Buy Now!
  • Image of SmartTips: 4 Learning Styles

    SmartTips: 4 Learning Styles

    Item #: ST001
    What is your main learning style? This SmartTips video looks into 4 basic learning styles identified in the 4MAT model which focuses on how people perceive and process information. Understand your learning style and you can optimize your time.
    From $4.95
    Buy Now!
  • Image of SmartTips: 4 Practices of Continuous Learning

    SmartTips: 4 Practices of Continuous Learning

    Item #: ST132
    Continuous learning in the workplace is a vital skill for improvement and success. By identifying areas of weakness and challenging yourself with new skills, you'll find yourself changing for the better both personally and professionally. This SmartTips video provides 4 practices to take you on the road to continuous learning.
    From $4.95
    Buy Now!
  • Image of SmartTips: 4 Types of Sales Professionals

    SmartTips: 4 Types of Sales Professionals

    Item #: ST133
    How do you match the right person to the right sales environment? As with any type of management decision, there's some trial and error involved. You can make some smart decisions, however, by understanding your employees' strengths and weaknesses, and matching them to the four types of sales professionals in this SmartTips video.
    From $4.95
    Buy Now!
  • Image of SmartTips: 4 Types of Workplace Culture

    SmartTips: 4 Types of Workplace Culture

    Item #: ST134
    There are four major types of workplace culture: hierarchical, competitive, collaborative and creative cultures. In this SmartTips video, you will learn the differences between them, as well as the benefits and drawbacks of each.
    From $4.95
    Buy Now!
  • Image of SmartTips: 4 Ways To Improve Execution

    SmartTips: 4 Ways To Improve Execution

    Item #: ST135
    Even with exhaustive preparation, a well-organized plan has the potential to fall apart. To assist with current and future endeavors, in this SmartTips video, we explore four ways to improve your company's ability to execute a plan or strategy.
    From $4.95
    Buy Now!
  • Image of SmartTips: 4 Ways To Increase Your Influence

    SmartTips: 4 Ways To Increase Your Influence

    Item #: ST136
    One of the most essential skills of any leader is the ability to influence others by shaping their opinions and inspiring their actions. For some, influencing others comes naturally. For others, it may require a bit more effort. In this SmartTips video, we look at four ways to increase your influence.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 C's Situation Analysis

    SmartTips: 5 C's Situation Analysis

    Item #: ST137
    Where does your business stand? What forces shape your present situation? When you can answer these questions, you're ready to plan for the future. In this SmartTips video, we take a look at the 5 C's Situation Analysis — a tool used by business managers to determine just where their company stands.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Challenges For Global Leaders

    SmartTips: 5 Challenges For Global Leaders

    Item #: ST138
    Global operations present a number of challenges that differ from those faced in any one location. Business leaders must be ready to address these complex issues responsibly and quickly in order to survive. In this SmartTips video, we'll look at five challenges for global leaders.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Confidence Builders

    SmartTips: 5 Confidence Builders

    Item #: ST029
    The more you work on your self-confidence, the better you will feel about yourself and the world around you. This five-step SmartTips video can help you build the confidence you need to steadily advance in your career.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Conflict Management Strategies

    SmartTips: 5 Conflict Management Strategies

    Item #: ST140
    Every workplace has its share of conflicts. As a manager, you'll occasionally find yourself in conflict with your peers, or with members of the team you manage. In this SmartTips video, you will learn the five basic conflict management strategies: authoritative, accommodating, compromising, collaborating, and avoiding.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Forces Analysis

    SmartTips: 5 Forces Analysis

    Item #: ST141
    If your business is considering a major change, a 5 Forces Analysis can help you determine whether the change is the right idea at the right time. In this SmartTips video, we explore how 5 Forces Analysis can help your company's competitive strategy.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Negotiation No-Nos

    SmartTips: 5 Negotiation No-Nos

    Item #: ST143
    You're about ready to enter an important negotiation for your company. But before you sit down at the table, take a look at this SmartTips video and the five things to never do in negotiations.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Negotiation Tricks

    SmartTips: 5 Negotiation Tricks

    Item #: ST142
    You went into negotiations with the best intentions. But somehow, the tables have turned and you've ended up capitulating far more than expected. In this SmartTips video, we'll discuss five tricks to use while negotiating to get — and keep — the upper hand.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Project Management Methods

    SmartTips: 5 Project Management Methods

    Item #: ST144
    If you're a manager, chances are that you are expected to manage projects on a regular basis. But you may never have received special training in project management. If not, you may be surprised to know that there are many methods for managing projects. In this SmartTips video, you'll take a quick look at 5 non-technological approaches.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Questions To Ask Every Customer

    SmartTips: 5 Questions To Ask Every Customer

    Item #: ST076
    Need a fresh perspective on how to improve your business? Try asking your customers for suggestions. This SmartTips video lays out five different questions to ask your customers that could give you insight on how to better meet their needs and promote your business.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Reasons Great Companies Fail

    SmartTips: 5 Reasons Great Companies Fail

    Item #: ST145
    Take a moment to think of once great companies in our history that are no longer in existence: Pan Am, Montgomery Ward, Countrywide Financial and Circuit City, to name just a few. Why did they fail? What sent these industry giants into a state of decline? In this SmartTips video, we take a look at five reasons great companies fail.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Steps For A Successful Sales Strategy

    SmartTips: 5 Steps For A Successful Sales Strategy

    Item #: ST146
    Developing a successful sales strategy comes easily for some, but for others, it can be quite a process. The good news is that this process can be acquired. In this SmartTips video, learn 5 steps for developing a solid plan to help bolster the sales of your product or service.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Steps For Effective Corporate Execution

    SmartTips: 5 Steps For Effective Corporate Execution

    Item #: ST147
    Many companies create great strategies, but fail when it comes time to carry out the plan. To help, this SmartTips video focuses on five steps for effective corporate execution.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Steps To Making the Right Hire

    SmartTips: 5 Steps To Making the Right Hire

    Item #: ST148
    Hiring the wrong person for the job can be worse than having no one in the position at all. In this SmartTips video, you'll learn five steps to choosing the best candidate and making the right hire.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Target Market Strategies

    SmartTips: 5 Target Market Strategies

    Item #: ST149
    Market segmentation helps you figure out just who your markets really are: young, old, rich, poor, rural, urban, and so forth. Target market strategies help you decide which markets are most likely to be profitable for you. In this SmartTips video, we look at five different target market strategies.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Team Unifiers

    SmartTips: 5 Team Unifiers

    Item #: ST150
    Some individuals may perform exceptionally well on their own, but when they're put in a team environment, everything falls apart. In this SmartTips video, we'll discuss five team unifiers.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Tips For A Successful Global Business

    SmartTips: 5 Tips For A Successful Global Business

    Item #: ST151
    Not all global companies are successful. Some simply don’t have what it takes to manage across multiple cultures, distribution systems, laws, and tax structures. In this SmartTips video, we look closely at some of the approaches taken by the most successful multinational corporations.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Tips For Being On Time

    SmartTips: 5 Tips For Being On Time

    Item #: ST030
    There is really no excuse for consistently being late to everything. When this habit encroaches on work, it can have detrimental effects on your productivity and working relationships. This SmartTips video offers some helpful hints on how to become more punctual when it really counts.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Tips For Creating More Accountability

    SmartTips: 5 Tips For Creating More Accountability

    Item #: ST152
    As a manager, it's up to you to create a culture that supports accountability. In this SmartTips video, we discuss 5 tips for creating more accountability in your team and organization. If you follow these tips, you'll be able to help your employees live up to their potential while improving the company's bottomline.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Tips For Keeping Clients

    SmartTips: 5 Tips For Keeping Clients

    Item #: ST153
    We all know that securing new clients drives and expands a business. While increasing the client list is important, it sometimes overshadows an even more vital practice, the practice of keeping clients for the long term. In this SmartTips video, learn 5 tips that will keep you from losing your long-term customers.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Tips For Managing Your Sales Team

    SmartTips: 5 Tips For Managing Your Sales Team

    Item #: ST154
    How do you manage a sales team? Sales reps are a special kind of employee, and, as such, they deserve a special kind of management. Here are five SmartTips video tips that will help you make the most of sales talent while also ensuring that your sales force abides by the the rules and policies of your corporation.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Tips For Succesful Sales Recruiting

    SmartTips: 5 Tips For Succesful Sales Recruiting

    Item #: ST155
    Sales recruiting is a tricky business. Tests, resumes and interviews can all be misleading. To choose the right person, you need the right tools. This SmartTips video provides five tips to help you make the right choice.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Traits of A Great Sales Professional

    SmartTips: 5 Traits of A Great Sales Professional

    Item #: ST156
    What are the traits of a great sales professional? There are several traits that are shared by really successful sales pros. In this SmartTips video, we look at five of them. Pair these traits with a warm smile and a firm handshake, and you'll have a really top notch sales person.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Types of Distracting Meeting Attendees

    SmartTips: 5 Types of Distracting Meeting Attendees

    Item #: ST157
    Knowing how to manage different personality types can be the key to a successful meeting. In this SmartTips video, we identify five types of distracting meeting attendees and how best to handle their personalities.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Ways To Ace A 360-Degree Review

    SmartTips: 5 Ways To Ace A 360-Degree Review

    Item #: ST077
    Want to be better prepared for your 360-degree review? Want to know what a 360-degree review is? This SmartTips video lays out what this evaluation process entails as well as five different ways to ace it.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Ways To Be An Active Learner

    SmartTips: 5 Ways To Be An Active Learner

    Item #: ST078
    If you would like to grow professionally, then this SmartTips video is for you. By improving your retention of knowledge at your job, you will improve your chances of moving up the career ladder. This SmartTip lays out five ways to make learning easier.
    From $4.95
    Buy Now!
  • Image of SmartTips: 5 Ways To Extend Your Influence

    SmartTips: 5 Ways To Extend Your Influence

    Item #: ST158
    If you feel you're languishing in your career, there is a solution. By extending your influence, you'll become both a well-known entity at your company, and a well-known success story. This SmartTips video explains the 5 ways to extend your influence beyond the 4 walls of your office.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Classifications of Employment

    SmartTips: 6 Classifications of Employment

    Item #: ST079
    What type of employee are you? This SmartTips video defines the positions of employee, independent contractor, temporary employee, seasonal employee, non-exempt employee, and the exempt employee. Knowing which category you fall under will give you a better idea of what your employer expects from you.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Elements of A Strong Work Ethic

    SmartTips: 6 Elements of A Strong Work Ethic

    Item #: ST031
    Employers think highly of an employee with a strong work ethic. Once recognized, this trait will attract more opportunities and increase your value to your company. This SmartTips video looks into what it takes to demonstrate a strong work ethic.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Essentials To Customer Loyalty

    SmartTips: 6 Essentials To Customer Loyalty

    Item #: ST159
    There's more to retaining customers than simply having a great product. Customer loyalty can't be taken for granted. It's earned as a direct result of your actions. Improve client relations through this SmartTips video which includes the 6 essentials to customer loyalty.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Ideas For Putting Lean Principles To Work

    SmartTips: 6 Ideas For Putting Lean Principles To Work

    Item #: ST160
    Lean Principles are useful in almost any business setting. They can be used together, or they can be used separately to troubleshoot and improve different aspects of production and distribution. In this SmartTips video we look at 6 ideas for putting Lean Principles to work in the real world.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Meeting Killers

    SmartTips: 6 Meeting Killers

    Item #: ST161
    It's tough enough to set a meeting time when everyone can show up. But when "meeting killers" undermine your agenda, it can be impossible to get any work done at all. Meet six types of meeting killers in this SmartTips video, along with suggestions for how to short-circuit their impact.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Roles of Strategic Leadership

    SmartTips: 6 Roles of Strategic Leadership

    Item #: ST162
    Successful leadership involves hard work and skill, of course, but it also requires vision and good judgment. And while there is no perfect recipe for success, considering some of the different roles that leaders assume may help. This SmartTips video looks at 6 roles of strategic leadership.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Skills For New Managers

    SmartTips: 6 Skills For New Managers

    Item #: ST163
    Although you're thrilled about your promotion, slight trepidation simmers below the surface. You can't wait to prove yourself as a competent leader, but to date you have no experience in the role. This SmartTips video reviews the 6 essential skills for new managers will that help ensure their success.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Steps To Business Alignment

    SmartTips: 6 Steps To Business Alignment

    Item #: ST164
    Business alignment simply means making sure that your plans, policies, and projects are coordinated with your real-world resources, cultures, and technologies. This SmartTips video features 6 steps to help you achieve business alignment.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Steps To Diversity

    SmartTips: 6 Steps To Diversity

    Item #: ST165
    In order to compete in today's global economy, a business must nurture diversity within the company to better comprehend and fulfill the expectations of its global clientele. In this SmartTips video, we identify six steps for developing a strategy of diversity.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Tips For Diffusing Workplace Conflict

    SmartTips: 6 Tips For Diffusing Workplace Conflict

    Item #: ST166
    Conflict is a part of human nature. Employees may disagree or have conflicting personalities, but this must not cause problems or affect productivity in the workplace. This SmartTips video includes 6 tips to help you diffuse workplace conflict.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Tips For Effective Delegation

    SmartTips: 6 Tips For Effective Delegation

    Item #: ST167
    If you're a manager, then delegation is not optional — it's built into your job. The better your delegation skills, the stronger you are as a manager, and the more confident, creative and proactive your team will become in the future. This SmartTips video provides six tips to help you recognize and practice effective delegation.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Tips For Getting in the Flow

    SmartTips: 6 Tips For Getting in the Flow

    Item #: ST169
    According to some business writers, business flow is just as common as athletic or musical flow. It comes about when certain criteria are met. When you're in the flow, you're calm, capable, and focused. Your thinking is clear, your outputs are on the money, and you're feeling serene. In this SmartTips video, learn 6 tips for getting in the flow of business.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Tips For Improving Business Agility

    SmartTips: 6 Tips For Improving Business Agility

    Item #: ST170
    Corporate agility is the new essential. The more agile your company is, the better it will respond to change, and the more likely it is to succeed. This SmartTips video will give you 6 tips for enhancing your organizational flexibility, awareness of new trends and ability to manage change effectively.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Tips For Running Great Sales Meetings

    SmartTips: 6 Tips For Running Great Sales Meetings

    Item #: ST172
    Meetings are the only opportunities your staff has to update one another, share experiences, troubleshoot problems, and celebrate success. How do you make sales meetings a positive experience for everyone, rather than events to dread? This SmartTips video provides 6 tips for running great sales meetings.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Types of Interviews

    SmartTips: 6 Types of Interviews

    Item #: ST173
    In order to find the perfect candidate for a position, companies have expanded interviewing styles. In this SmartTips video you'll learn six types of interviews you can use to help identify the perfect candidate.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Ways To Build A Healthier Organization

    SmartTips: 6 Ways To Build A Healthier Organization

    Item #: ST174
    Many managers are frustrated by organizational roadblocks, internal politics, lack of planning, and other issues that add up to an unhealthy situation. The good news is that there are proven strategies to building a healthier organization. In this SmartTips video, learn 6 ideas to get started.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Ways To Handle Favoritism

    SmartTips: 6 Ways To Handle Favoritism

    Item #: ST080
    Watching a colleague get a position that you know he or she does not truly deserve is undoubtedly frustrating. This SmartTips video gives six ways to handle the tension and even improve your own chances of getting promoted.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Ways To Keep Customers Happy

    SmartTips: 6 Ways To Keep Customers Happy

    Item #: ST175
    The bottom line for keeping customers happy is to remember the golden rule. Do unto others as you would have them do unto you. If your customer feels cared for and satisfied, your business will thrive. Learn 6 ways to keep customers happy in this SmartTips video.
    From $4.95
    Buy Now!
  • Image of SmartTips: 6 Ways To Make Your Business More Transparent

    SmartTips: 6 Ways To Make Your Business More Transparent

    Item #: ST176
    Transparency has now become relevant — even imperative — for corporations and businesses of all shapes and sizes. By being transparent, you'll not only increase your business, but also establish long-term and trusting relationships. In this SmartTips video, we consider 6 ways to make your business more transparent.
    From $4.95
    Buy Now!
  • Image of SmartTips: 7 Common Employee Benefits

    SmartTips: 7 Common Employee Benefits

    Item #: ST081
    Get educated on the types of benefits that you may be receiving from your job. This SmartTips video suggests seven employee benefits that you may want to look for in a job or may already be receiving. Either way, knowing what you may be getting in addition to your paycheck will help you to reap all the benefits you deserve.
    From $4.95
    Buy Now!
  • Image of SmartTips: 7 Elements of Organizational Health

    SmartTips: 7 Elements of Organizational Health

    Item #: ST177
    Just like a living thing, an organization must know how to manage its day-to-day needs, have the resources it needs to survive, and have the flexibility to recover from setbacks. This SmartTips video provides the 7 elements necessary for organizational health.
    From $4.95
    Buy Now!
  • Image of SmartTips: 7 Tips For Managing Your Boss

    SmartTips: 7 Tips For Managing Your Boss

    Item #: ST180
    Managers supervise people below them on the organizational chart, but they must also "manage up," meaning that they must manage the relationship they have with their boss. While managing up can be a tough challenge, the 7 tips provided in this SmartTips video will get you off to a good start.
    From $4.95
    Buy Now!
  • Image of SmartTips: 7 Tips For Speaking To Hostile Audiences

    SmartTips: 7 Tips For Speaking To Hostile Audiences

    Item #: ST181
    As a speaker, there are several things you can do to improve the reception you're likely to receive during your presentation. During and after your talk, you can also up the odds of a positive outcome. In this SmartTips video, we provide 7 tips for speaking to hostile audiences.
    From $4.95
    Buy Now!
  • Image of SmartTips: 7 Traits of A Global Leader

    SmartTips: 7 Traits of A Global Leader

    Item #: ST182
    Global leadership is in the news every day. Every major corporation works internationally, and many work in multiple countries at the same time. In this SmartTips video, we look at the 7 traits which describe a person who can succeed in the global arena.
    From $4.95
    Buy Now!
  • Image of SmartTips: 8 Time Traps For Sales Professionals

    SmartTips: 8 Time Traps For Sales Professionals

    Item #: ST082
    Learn to unlock the 75 percent of your time that you could be wasting at work. This SmartTips video informs you on the "Time Traps" that could be holding you back from a more efficient way to tackle your workload.
    From $4.95
    Buy Now!
  • Image of SmartTips: 9 Things Bosses Look For in Employees

    SmartTips: 9 Things Bosses Look For in Employees

    Item #: ST002
    Earning your boss's recognition and admiration depends in large part on how much he or she values the way you approach your work as far as your overall attitude and behavior. This SmartTips video looks at some of the characteristics that bosses value most in employees.
    From $4.95
    Buy Now!
  • Image of SmartTips: Achieving Win-Win Resolutions

    SmartTips: Achieving Win-Win Resolutions

    Item #: ST075
    In business, win-win resolutions allow all parties to enjoy a successful outcome to a situation. Much of the success is attributable to good communication, negotiation, and compromise. In this SmartTips video, Stephen Covey's 3-step communication tool is used to frame the process.
    From $4.95
    Buy Now!
  • Image of SmartTips: Agility In Business

    SmartTips: Agility In Business

    Item #: ST183
    Today's business environment is incredibly volatile. To keep up with rapid change in the marketplace, most companies need the ability to turn on a dime. Is your business agile enough for the 21st century? The 6 characteristics described in this SmartTips video are signs that you're not agile enough.
    From $4.95
    Buy Now!
  • Image of SmartTips: Attending Your First Conference

    SmartTips: Attending Your First Conference

    Item #: ST034
    Conferences can be great sources of information and networking, this SmartTips video outlines some basic do's and don'ts for attending your first conference as well as suggestions for how to prepare so that you get the most out of the experience.
    From $4.95
    Buy Now!
  • Image of SmartTips: Back Safety in the Workplace

    SmartTips: Back Safety in the Workplace

    Item #: ST003
    Back injuries can be very debilitating, which is why this SmartTips video discusses how to prevent them. By taking a few minutes to learn about good posture and proper lifting and carrying techniques, you may avoid triggering a life-changing back injury.
    From $4.95
    Buy Now!
  • Image of SmartTips: Basic Email Etiquette

    SmartTips: Basic Email Etiquette

    Item #: ST035
    Email communication has become so ubiquitous that it is easy to slip into some bad habits and neglect basic professional etiquette. This SmartTips video reviews 10 basic rules of email etiquette to help you convey a professional image in all of your email correspondence.
    From $4.95
    Buy Now!
  • Image of SmartTips: Basic Principles of Workplace Communication

    SmartTips: Basic Principles of Workplace Communication

    Item #: ST036
    Good communication is central to maintaining a productive work environment. This SmartTip presents five basic principles of workplace communication that can help keep things moving smoothly.
    From $4.95
    Buy Now!
  • Image of SmartTips: Beating the 4 Barriers to Innovation

    SmartTips: Beating the 4 Barriers to Innovation

    Item #: ST184
    Certain companies always seem to be on the cutting edge of innovation. How do they continually come up with such revolutionary ideas? They've learned how to break through the barriers to innovation. This SmartTips video lists the 4 main barriers to innovation and the ways to break through them.
    From $4.95
    Buy Now!
  • Image of SmartTips: Before You Leave on Vacation

    SmartTips: Before You Leave on Vacation

    Item #: ST004
    Who doesn't deserve a worry-free vacation? This SmartTips video will help you leave the office with the confidence that your work assignments are safely on hold or in capable hands while you are away. Start planning your next vacation with this guide in hand.
    From $4.95
    Buy Now!
  • Image of SmartTips: BLUF (Bottom Line Up Front) Communication

    SmartTips: BLUF (Bottom Line Up Front) Communication

    Item #: ST185
    BLUF communication can be useful in all areas of business. This SmartTips video shows how emails, memos, reports, meetings and presentations can all be improved by moving the bottom line up front.
    From $4.95
    Buy Now!
  • Image of SmartTips: Body Language Basics

    SmartTips: Body Language Basics

    Item #: ST006
    Body language can say a lot more than your words in conversations and presentations. Often people send unintended signals. This SmartTips video covers some of the more common messages — good and bad — that certain body language conveys.
    From $4.95
    Buy Now!
  • Image of SmartTips: Brainstorming 101

    SmartTips: Brainstorming 101

    Item #: ST005
    Anytime you are struggling with a problem, project or idea, it is helpful to do some brainstorming to find a workable solution. This SmartTips video outlines how to conduct a brainstorming session to gather fresh ideas within a group or even just on your own.
    From $4.95
    Buy Now!
  • Image of SmartTips: Build A Culture of Creativity

    SmartTips: Build A Culture of Creativity

    Item #: ST186
    By building a culture of creativity in your workplace, your ensure your company will be competitive. Not just because of the products you're offering today, but because of the products you might be offering tomorrow. In this SmartTips video, you'll learn how to build a culture of creativity.
    From $4.95
    Buy Now!
  • Image of SmartTips: Build Feedback Into Your Business

    SmartTips: Build Feedback Into Your Business

    Item #: ST187
    The best way to learn about employees and customers is through feedback. And the best way to generate feedback is to make it an institutionalized part of your business routine. This SmartTips video provides tips for intergrating feedback into your business.
    From $4.95
    Buy Now!
  • Image of SmartTips: Building An Accountable Team

    SmartTips: Building An Accountable Team

    Item #: ST188
    An accountable team is a group of people who take responsibility for their own goals and outcomes, and who acknowledge their own mistakes. In this SmartTips video, we provide the six steps for building a strong, accountable team.
    From $4.95
    Buy Now!
  • Image of SmartTips: Business Networking

    SmartTips: Business Networking

    Item #: ST189
    Business networking is a process through which you build business contacts and, as a result, increase or improve your business. Yes, that does mean collecting business cards from people. But there's much more to successful business marketing. These 6 tips provided in this SmartTips video will help you better understand what it takes to develop a truly successful network.
    From $4.95
    Buy Now!
  • Image of SmartTips: Changing the Course of A Conversation

    SmartTips: Changing the Course of A Conversation

    Item #: ST087
    Ever have a conversation veer off in an unintended direction? Watch this SmartTips video to learn how to derail an uncomfortable conversation and steer it back on track in a more favorable direction for a better outcome.
    From $4.95
    Buy Now!
  • Image of SmartTips: Closing the Deal

    SmartTips: Closing the Deal

    Item #: ST190
    Closing a deal takes more than simply offering products and prices that meet a client's needs. It often requires a combination of finesse, intuition, and a healthy dose of persuasion to get clients to finally sign on the dotted line. This SmartTips video describes 5 ways to help you close the deal.
    From $4.95
    Buy Now!
  • Image of SmartTips: Coaching For Performance

    SmartTips: Coaching For Performance

    Item #: ST191
    Sometimes team members need to be nurtured individually to accomplish greatness. In this SmartTips video, you'll learn about coaching for performance. By providing the proper support, you too can coach your team to victory.
    From $4.95
    Buy Now!
  • Image of SmartTips: Coaching Through Conflict

    SmartTips: Coaching Through Conflict

    Item #: ST192
    Coaching skills can help provide a structure for conflict management, and can also provide a tool for developing creative conflict resolution. In this SmartTips video, we look at four key tips that can help you effectively coach employees through conflicts.
    From $4.95
    Buy Now!
  • Image of SmartTips: Coaching Your Team

    SmartTips: Coaching Your Team

    Item #: ST193
    As a manager, you're responsible for the quantity and quality of your team's work. How do you ensure that your team members work to the best of their ability, and that your team works well as a group? This SmartTips video helps you answer that question.
    From $4.95
    Buy Now!
  • Image of SmartTips: Common Sales Mistakes

    SmartTips: Common Sales Mistakes

    Item #: ST194
    Perhaps you've fallen victim to some of the common sales mistakes. Sometimes what you think is the perfect approach may be completely off the mark. To highlight potential hazards, this SmartTips video takes a look at 5 common sales mistakes. By being aware of common sales mistakes, you can help ensure that you don't repeat them.
    From $4.95
    Buy Now!
  • Image of SmartTips: Communicating Values and Vision

    SmartTips: Communicating Values and Vision

    Item #: ST195
    Once you have a set of core values and vision statement, what is the best way to communicate your values and vision within your company, and to customers and competitors? This SmartTips video provides the simple steps to start that process of communication.
    From $4.95
    Buy Now!
  • Image of SmartTips: Compensation Planning

    SmartTips: Compensation Planning

    Item #: ST196
    Companies use compensation planning as a long-term strategy to attract, retain and motivate employees in both normal and potentially volatile job markets. In this SmartTips video, you'll learn how to attract new employees and keep your top employees working with you for years to come.
    From $4.95
    Buy Now!
  • Image of SmartTips: Conducting A Performance Appraisal

    SmartTips: Conducting A Performance Appraisal

    Item #: ST197
    Performance appraisals can be stressful for both management and employees, and sometimes it doesn't seem to benefit either party. Using the 8 tips from this SmartTips video, you can change the direction of your performance appraisals to reach their intended goal, to improve individual performance.
    From $4.95
    Buy Now!
  • Image of SmartTips: Dealing With Peer Conflict

    SmartTips: Dealing With Peer Conflict

    Item #: ST037
    Getting into a conflict with a coworker is not only stressful and distracting, it can also affect the quality of your work. This SmartTips video gives specific steps you can take to get through the dispute and find a resolution so that both of you can move on.
    From $4.95
    Buy Now!
  • Image of SmartTips: Delivering Bad News to the Boss

    SmartTips: Delivering Bad News to the Boss

    Item #: ST007
    It's not wise to put off delivering bad news to your boss, even if you are very uncomfortable about presenting it. This SmartTips video prepares you for the conversation and suggests how to frame the meeting in a way that will earn your boss's respect.
    From $4.95
    Buy Now!
  • Image of SmartTips: Disagreeing With Your Boss's Plan

    SmartTips: Disagreeing With Your Boss's Plan

    Item #: ST038
    Disagreeing with the boss's idea or plan requires a certain level of diplomacy. This SmartTips video offers guidance on how to make your case by approaching your boss with your view. Key is using respect and keeping in mind what might be best for the company.
    From $4.95
    Buy Now!
  • Image of SmartTips: Dress For Success

    SmartTips: Dress For Success

    Item #: ST089
    Enhance your professional image by always making the right impression with your appearance. This SmartTips video offers basic tips on how to achieve the best look for conveying your professionalism without going overboard.
    From $4.95
    Buy Now!
  • Image of SmartTips: Efficient & Effective Conversations

    SmartTips: Efficient & Effective Conversations

    Item #: ST039
    Conversations at work require a bit of strategy to achieve the right balance of talking and listening to make them satisfying and productive interactions. This SmartTips video points out five things you should consider to improve your conversations.
    From $4.95
    Buy Now!
  • Image of SmartTips: Encourage Participation In Meetings

    SmartTips: Encourage Participation In Meetings

    Item #: ST209
    Are you the only one who talks at your meetings, or do you have one or two people that dominate the conversation and sidetrack your efforts? With the 6 tips from this SmartTips video you will learn how to encourage productive participation from all that attend your meetings.
    From $4.95
    Buy Now!
  • Image of SmartTips: Generating Buy-In For Your Idea

    SmartTips: Generating Buy-In For Your Idea

    Item #: ST091
    Have a great idea that is sure to help out the company you work for? This SmartTips video gives you tips on how to perfect your idea and prepare for any questions that your boss may throw at you.
    From $4.95
    Buy Now!
  • Image of SmartTips: Getting Credit For Your Accomplishments

    SmartTips: Getting Credit For Your Accomplishments

    Item #: ST040
    It is difficult to wait for credit that you feel you deserve for your achievements and even harder to bring attention to them on your own without sounding like you're bragging. This SmartTips video suggests ways you can and should be your own advocate for your accomplishments.
    From $4.95
    Buy Now!
  • Image of SmartTips: Handling Social Media Complaints

    SmartTips: Handling Social Media Complaints

    Item #: ST092
    Complaints over social media can be very public and very damaging unless the situation is handled with care. Use this SmartTips video to help smooth over any rough edges between you and your customers and wow them with your solutions.
    From $4.95
    Buy Now!
  • Image of SmartTips: Having Lunch With the Boss

    SmartTips: Having Lunch With the Boss

    Item #: ST041
    Having your first one-on-one lunch with the boss can be an exciting opportunity. Besides preparing to speak about specific business items, you should also prepare to handle some very basic details. This SmartTips video walks you through the process.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Apologize

    SmartTips: How To Apologize

    Item #: ST042
    In order to protect your reputation, it is important to accept responsibility for any mistake you make and apologize to those who have been offended by what you have said or done. This SmartTips video details how to say that you're sorry in a professional manner.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Ask For Help

    SmartTips: How To Ask For Help

    Item #: ST043
    It is not easy to ask for help, but sometimes it's the only way to get something done successfully and on time. Perhaps you need help with some aspect of a project that is beyond your expertise. This SmartTips video encourages you to ask for assistance as soon as you realize you need it.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Be A Good Mentor

    SmartTips: How To Be A Good Mentor

    Item #: ST044
    Anyone can learn to become a valuable mentor to someone with less experience. By establishing yourself as a positive role model, you can have a rewarding impact on your mentee's career. This SmartTips video offers five steps to structure this mutually beneficial relationship.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Be An Active Listener

    SmartTips: How To Be An Active Listener

    Item #: ST093
    Listen up! Active listening takes effort, but it is a valuable skill when interacting with anyone in the workplace. This SmartTips video describes the benefits of active listening as well as what it will take to become a better listener.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Beat the Afternoon Slump

    SmartTips: How To Beat the Afternoon Slump

    Item #: ST045
    It is not uncommon to experience an energy drop and a general lack of motivation during the workday around mid-afternoon. This SmartTips video suggests ways to dodge the afternoon slump and basic preventative measures to help maintain a steady work pace.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Become A High-Level Performer

    SmartTips: How To Become A High-Level Performer

    Item #: ST094
    Maintain a competitive edge at work by networking, keeping up with trends, honing your skills and always showing initiative. This SmartTips video shows you how to gain the kind of respect around the office that could lead to more promotions.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Build A Good Reputation

    SmartTips: How To Build A Good Reputation

    Item #: ST046
    What kind of reputation do you have? Does it precede you? Is there room for some improvement? Reputation is an important component in attaining professional success. This SmartTips video reviews how to build and sustain a respectable reputation.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Build A Personal Brand

    SmartTips: How To Build A Personal Brand

    Item #: ST095
    Market yourself with a strong and unified vision of yourself. This SmartTips video shows you seven ways to create and maintain a personal brand by utilizing some introspection to define your image and personal style.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Build Your Strengths

    SmartTips: How To Build Your Strengths

    Item #: ST096
    Help to build the strength of your company by improving your own strengths. This SmartTips video provides six steps to help you identify and utilize your strengths, leading you to become a stronger person.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Communicate Expectations

    SmartTips: How To Communicate Expectations

    Item #: ST220
    While a company may have established goals and performance expectations for employees, there can sometimes be a breakdown in actually communicating those expectations. This SmartTips video provides 4 tips to help corporate leaders communicate expectations in a way that will increase productivity and employee satisfaction.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Control Q&A Sessions

    SmartTips: How To Control Q&A Sessions

    Item #: ST097
    After delivering a great speech, don't let a bad set of questions afterward bring it down. Use this SmartTips video to help you to maintain control of your Q&A sessions by anticipating the types of questions you will be asked and knowing how to respond.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Deal With Team Conflict

    SmartTips: How To Deal With Team Conflict

    Item #: ST098
    When dealt with in the right way, conflict at work can be beneficial. When conflict starts getting out of hand, this SmartTips video can help you to handle the disagreement in a way that will provide the most favorable outcome.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Handle Change

    SmartTips: How To Handle Change

    Item #: ST047
    Though change at work can be abrupt and unsettling, change can also have positive benefits. You just need a new outlook to see them. This SmartTips video looks at how you can approach change in a realistic way and how to meet the challenges it presents.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Handle Complaining Coworkers

    SmartTips: How To Handle Complaining Coworkers

    Item #: ST048
    A chronic complainer can influence coworkers negatively. Whether the complainer's attitude stirs up other people's complaints or generates repeated frustration, the result can affect office productivity. This SmartTips video gives some tips on how to work with a complainer.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Handle Customer Complaints

    SmartTips: How To Handle Customer Complaints

    Item #: ST009
    For those new to customer service and those who might benefit from a refresher, this SmartTips video delves into understanding a customer's complaint and how to earn back his or her confidence in your products or services by resolving the issue at hand.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Lead a Meeting

    SmartTips: How To Lead a Meeting

    Item #: ST010
    This SmartTips video offers the mechanics of setting up and executing a successful meeting. Specifically, you will learn how to prepare for the meeting, set the agenda, open the meeting, keep it moving and on track, and efficiently close the meeting.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Listen Effectively

    SmartTips: How To Listen Effectively

    Item #: ST011
    A fast-paced world rushes us through everything including communication, which makes it more difficult — but also more important — to sharpen your listening skills. This SmartTips video suggests six ways to improve your ability to listen effectively.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Make A Quick Decision

    SmartTips: How To Make A Quick Decision

    Item #: ST099
    Combat indecisiveness with this SmartTips video. Learn how to identify when a quick decision is needed and how to face down the stress of making one by using these 10 simple guidelines to weigh your options and think through the process efficiently.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Negotiate Like A Pro

    SmartTips: How To Negotiate Like A Pro

    Item #: ST100
    Get what you want by improving your negotiating and bargaining skills. This SmartTips video lists ways to swing outcomes in your favor with seven tips on how to negotiate effectively.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Participate In Workplace Meetings

    SmartTips: How To Participate In Workplace Meetings

    Item #: ST049
    Workplace meetings are an ideal time and place for you to demonstrate your strengths as a valuable team player and potential leader. This SmartTips video outlines some things to keep in mind in order to contribute meaningfully to the discussion and put your best foot forward.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Perform Under Pressure

    SmartTips: How To Perform Under Pressure

    Item #: ST012
    When projects converge, deadlines loom, or you have to make up some missed time, pressure to get certain work done quickly can be overwhelming. This SmartTips video makes it all manageable by breaking down steps to assess, prioritize, focus and not over-think it.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Recover From A Mistake

    SmartTips: How To Recover From A Mistake

    Item #: ST050
    The important thing to realize about making a mistake is that you can learn from it. By accepting that mistakes can make you better at what you do, you will learn how to "fail forward." This SmartTips video takes the optimistic approach to evaluating mistakes and shows you how to get back on track.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Remember Names

    SmartTips: How To Remember Names

    Item #: ST013
    Remembering people's names can give you a distinct advantage in any business or social setting. It is a skill that anyone can learn with some deliberate practice. In this SmartTips video, you will learn techniques and tips for mastering how to capture names.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Represent Your Boss Well

    SmartTips: How To Represent Your Boss Well

    Item #: ST101
    Has your boss ever asked you to cover for him or her? Use this opportunity to show your boss that you are up to the challenge of representing him or her well. This SmartTips video will help you live up to the trust that has been handed to you.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Stop Procrastinating

    SmartTips: How To Stop Procrastinating

    Item #: ST014
    People procrastinate because they might be overwhelmed, uninspired, indecisive or prone to excessive perfectionism. This SmartTips video looks at what procrastination is, why it happens and how you can avoid its pitfalls and be able meet your deadlines with effective time management.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Tell A Great Story

    SmartTips: How To Tell A Great Story

    Item #: ST051
    An audience is more likely to remember a key takeaway of a presentation if it is incorporated into a great story or narrative. Though good storytelling seems effortless for some, this SmartTips video provides techniques that can help anyone improve this skill to further engage audiences.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Use — And Not Use — Influence

    SmartTips: How To Use — And Not Use — Influence

    Item #: ST238
    The ability to influence others is very important for any successful leader in business. But it's up to you to carefully consider your choices and goals, and to lead with wisdom and integrity. This SmartTips video provides insight into the different kinds of influence, and how to use it appropriately and ethically for the benefit of your company and those you influence.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Use Silence In A Conversation

    SmartTips: How To Use Silence In A Conversation

    Item #: ST052
    An awkward silence can create all kinds of uncomfortable moments, but silence can be a useful and perhaps a competitive advantage in certain conversations. This SmartTips video reviews how and when conversational pauses can be used deliberately and expertly.
    From $4.95
    Buy Now!
  • Image of SmartTips: How To Write A Powerful Speech

    SmartTips: How To Write A Powerful Speech

    Item #: ST102
    Want to learn to deliver better speeches? This SmartTips video shows you that by improving your writing process, you can improve your speeches. It provides 10 ways to organize your thoughts and writing, ultimately leading to a great speech.
    From $4.95
    Buy Now!
  • Image of SmartTips: Introduction to Project Management

    SmartTips: Introduction to Project Management

    Item #: ST015
    Any challenging task can benefit from the process of project management, which can break it down into workable parts. This SmartTips video provides a basic introduction to how project management works and describes the key position of the project manager.
    From $4.95
    Buy Now!
  • Image of SmartTips: Keeping Your Cool at Work

    SmartTips: Keeping Your Cool at Work

    Item #: ST016
    There are times at work when someone or something can be so irritating that you want to explode, but no good can come from an outburst. This SmartTips video focuses on these supercharged moments and offers remedies for getting through them without incident while keeping your composure.
    From $4.95
    Buy Now!
  • Image of SmartTips: Make The Most of Touch-Base Meetings

    SmartTips: Make The Most of Touch-Base Meetings

    Item #: ST103
    Do you think of touch-base meetings as more of a chore than an opportunity? This SmartTips video shows you how to get the most out of this important contact with your boss.
    From $4.95
    Buy Now!
  • Image of SmartTips: Making A Great First Impression

    SmartTips: Making A Great First Impression

    Item #: ST053
    People often judge and make assumptions about you as soon as you are introduced, so in order to have people see you as you want them to, it is important to make a strong first impression. This SmartTips video offers some important considerations to bear in mind when meeting new people.
    From $4.95
    Buy Now!
  • Image of SmartTips: Making and Meeting Deadlines

    SmartTips: Making and Meeting Deadlines

    Item #: ST104
    Looking for an easy way to excel at work? Time management may be the key. This SmartTips video describes how effective time management comes with being specific and realistic about deadlines.
    From $4.95
    Buy Now!
  • Image of SmartTips: Making Decisions Using Pro/Con Lists

    SmartTips: Making Decisions Using Pro/Con Lists

    Item #: ST017
    This SmartTips video offers a very simple, yet highly effective, method of making decisions. By putting the issue on paper and detailing the advantages and disadvantages as outlined by pro/con lists, you will be able to arrive at a decision you can feel confident about.
    From $4.95
    Buy Now!
  • Image of SmartTips: Making Sense of Your Health Insurance Options

    SmartTips: Making Sense of Your Health Insurance Options

    Item #: ST054
    Understanding health benefits, and having assurance that you're taking advantage of all that you can, is not always easy. This SmartTips video looks at three of the most common health insurance options and explains the basics of each.
    From $4.95
    Buy Now!
  • Image of SmartTips: Making Yourself Indispensable

    SmartTips: Making Yourself Indispensable

    Item #: ST055
    People who choose to make themselves indispensable to an organization get involved in projects, committees and special meetings at work by employing certain work habits. This SmartTips video reveals what's needed to become an indispensable contributor in your workplace.
    From $4.95
    Buy Now!
  • Image of SmartTips: Managing a Personal Crisis

    SmartTips: Managing a Personal Crisis

    Item #: ST018
    You may not be comfortable telling anyone at work about a personal crisis, but if it is likely to affect your work you will need to let your boss know. This SmartTips video addresses this delicate issue and outlines a detailed strategy for how to handle it.
    From $4.95
    Buy Now!
  • Image of SmartTips: Managing A Virtual Workforce

    SmartTips: Managing A Virtual Workforce

    Item #: ST250
    Many businesses are choosing to have part or all of their workforce work from home, to save overhead, and to offer employees more flexible work schedules and less commuting headaches. This SmartTips video provides positive business practices to successfully manage a virtual workforce.
    From $4.95
    Buy Now!
  • Image of SmartTips: Office Party Do's and Don'ts

    SmartTips: Office Party Do's and Don'ts

    Item #: ST056
    There is a common belief that at least one person is going to go wild at an office party and do something embarrassing. To make sure it's not you, follow the advice in this SmartTips video to have fun without jeopardizing your professional image or marring your reputation.
    From $4.95
    Buy Now!
  • Image of SmartTips: Organizing Your Workspace

    SmartTips: Organizing Your Workspace

    Item #: ST019
    Has your workspace gotten a little out of control? Is it affecting your efficiency? This SmartTips video will help you take charge again by identifying four steps that can expedite organizing and tidying up your workspace.
    From $4.95
    Buy Now!
  • Image of SmartTips: Preparing For Your Annual Performance Review

    SmartTips: Preparing For Your Annual Performance Review

    Item #: ST105
    Stressed about your upcoming annual performance review? Don't be. This SmartTips video helps you to think of it in a new way. It lays out four ways to become prepared and get confident about your next review.
    From $4.95
    Buy Now!
  • Image of SmartTips: Preparing To Give a Presentation

    SmartTips: Preparing To Give a Presentation

    Item #: ST020
    Speaking to a group of people can go smoothly when you employ the suggestions offered in this SmartTips video. Use it to remind you of the basics, such as knowing your audience, outlining what you want to say and fine-tuning for a perfect delivery of your speech or slideshow presentation.
    From $4.95
    Buy Now!
  • Image of SmartTips: Quick Telephone Tips

    SmartTips: Quick Telephone Tips

    Item #: ST057
    Despite the popularity of text messaging and emails, phone calls are still an important business tool for which there are specific recommendations. This SmartTips video reviews how phone calls should be handled and how to craft effective voicemail messages for colleagues and contacts.
    From $4.95
    Buy Now!
  • Image of SmartTips: Secrets to a Great Handshake

    SmartTips: Secrets to a Great Handshake

    Item #: ST021
    People can learn a lot about you by assessing your handshake. To this day, a proper handshake remains one of the most fundamental networking tools. This SmartTips video helps you make a good first impression by pinpointing the characteristics of a great handshake that you can put to use right away.
    From $4.95
    Buy Now!
  • Image of SmartTips: Seeing and Seizing Opportunities

    SmartTips: Seeing and Seizing Opportunities

    Item #: ST058
    Taking advantage of opportunities in the workplace is a sure way to advance your career. The competitive edge is seeing where the opportunities are and stepping in to seize them. This SmartTips video suggests ways to find them.
    From $4.95
    Buy Now!
  • Image of SmartTips: Setting SMART Goals

    SmartTips: Setting SMART Goals

    Item #: ST022
    Setting goals is a great way to get organized and focused. This SmartTips video identifies characteristics of realistic goals using the acronym SMART (Specific, Measurable, Attainable, Relevant, Timely) and offers advice on how to set and meet your goals successfully.
    From $4.95
    Buy Now!
  • Image of SmartTips: Surviving A Performance Improvement Plan

    SmartTips: Surviving A Performance Improvement Plan

    Item #: ST106
    Don't let a Performance Improvement Plan (PIP) get you down. This SmartTips video will help you see a PIP as a helpful guide rather than a list of criticisms. Learn how to be your own advocate in the PIP meeting so the resulting action items are specific and realistic.
    From $4.95
    Buy Now!
  • Image of SmartTips: The 10 Best Phrases To Use At Work

    SmartTips: The 10 Best Phrases To Use At Work

    Item #: ST109
    "No problem," "I'm happy to help." Learn how these phrases along with other notable ones can help you to create a good reputation at the workplace with this SmartTips video.
    From $4.95
    Buy Now!
  • Image of SmartTips: The 3 Business Functions of Storytelling

    SmartTips: The 3 Business Functions of Storytelling

    Item #: ST113
    Storytelling is used in books to convey ideas and lessons. This SmartTips video describes how to incorporate storytelling into business presentations to inspire, connect and sell to an audience of any size.
    From $4.95
    Buy Now!
  • Image of SmartTips: The 4 "R"s of Crisis Management

    SmartTips: The 4 "R"s of Crisis Management

    Item #: ST107
    Crises are unavoidable, but being prepared with a simple list of guidelines will help you get through them with confidence and right the ship. Look to this SmartTips video to guide you through the four steps of crisis management: Readiness, Response, Ride it out, and Reflection.
    From $4.95
    Buy Now!
  • Image of SmartTips: The 5 Levels of Leadership

    SmartTips: The 5 Levels of Leadership

    Item #: ST277
    Do you have what it takes to be a Level 5 leader? If you're a team player with a passion for your work and a willingness to share the glory, you may be a Level 5 leader in the making. Watch this SmartTips video to learn about the first 4 levels of leadership and how each level provides the foundation for becoming a great leader.
    From $4.95
    Buy Now!
  • Image of SmartTips: The 6 Elements of Credibility

    SmartTips: The 6 Elements of Credibility

    Item #: ST108
    Protect your reputation with this SmartTip. With so many easy ways to spread the word about company performance these days, it is important to make sure the word about you and your company is a positive one. Read these tips to control credibility.
    From $4.95
    Buy Now!
  • Image of SmartTips: The First 15 Minutes of Your Day

    SmartTips: The First 15 Minutes of Your Day

    Item #: ST110
    Get the most out of your day by setting the tone for it within the first 15 minutes. This SmartTips video shows how starting the day in a calm and productive way can improve your productivity throughout the rest of it.
    From $4.95
    Buy Now!
  • Image of SmartTips: The First 90 Days of Leadership

    SmartTips: The First 90 Days of Leadership

    Item #: ST285
    According to some experts, if you're not able to establish your leadership within the first 90 days of starting a new job or position, it may already be too late. This SmartTips video provides the 5 essentials for establishing yourself during your first 90 days in a new position.
    From $4.95
    Buy Now!
  • Image of SmartTips: The First Days on a New Job

    SmartTips: The First Days on a New Job

    Item #: ST023
    In anticipation of moving into a new work situation, there are many things to think about. This SmartTips video covers some of the basic things to consider by offering 10 ways to prepare for and transition smoothly into the first days of your new job.
    From $4.95
    Buy Now!
  • Image of SmartTips: The Flexibility Factor

    SmartTips: The Flexibility Factor

    Item #: ST060
    The ability to be flexible is a characteristic that bosses count on and appreciate in their workforce. When changes must be made, it will be to your benefit if you can cooperate and adjust quickly. This SmartTips video looks at how to become more adaptable and develop flexibility.
    From $4.95
    Buy Now!
  • Image of SmartTips: The Impact of Engagement

    SmartTips: The Impact of Engagement

    Item #: ST290
    Do your employees seem content and productive, or do they seem fairly apathetic, accomplishing just enough to get by? This SmartTips video demonstrates just how important employee engagement is to the productivity and success of your business.
    From $4.95
    Buy Now!
  • Image of SmartTips: The Prosci Change Management Method

    SmartTips: The Prosci Change Management Method

    Item #: ST111
    Change can either help or hurt a company. Implementing change smoothly can make all the difference. This SmartTips video introduces you to the successful Prosci change management tool for guiding change.
    From $4.95
    Buy Now!
  • Image of SmartTips: The Rational Decision Making Model

    SmartTips: The Rational Decision Making Model

    Item #: ST112
    Decision-making can be difficult, but there is a way to help you make the right choice. This SmartTips video defines the Rational Decision-Making Model, which can help you to make the most logical and informed decision.
    From $4.95
    Buy Now!
  • Image of SmartTips: The Value of A Balanced Life

    SmartTips: The Value of A Balanced Life

    Item #: ST114
    We all want a balanced life, but what benefits does it give us? How much time do you devote to work and to play? This SmartTips video describes how a balanced life can improve areas from personal health and performance to your relationships at home and in the office.
    From $4.95
    Buy Now!
  • Image of SmartTips: Time Management 101

    SmartTips: Time Management 101

    Item #: ST024
    It's obvious that some people are better at managing their time than others. But everyone can benefit from sharpening this skill. This SmartTips video gives simple, specific methods for improving your ability to make time for everything you want to get done.
    From $4.95
    Buy Now!
  • Image of SmartTips: Tips for Delivering A Great Presentation

    SmartTips: Tips for Delivering A Great Presentation

    Item #: ST025
    The skills of creating and delivering a great presentation can be a competitive edge in career advancement. This SmartTips video reviews presentation styles and generic instruction for the right appearance, voice cadence, and how to avoid panic.
    From $4.95
    Buy Now!
  • Image of SmartTips: Trust in the Workplace

    SmartTips: Trust in the Workplace

    Item #: ST300
    Is there a culture of trust in your workplace or do people feel insecure, underappreciated and resentful? This SmartTips video demonstrates why building an enduring sense of trust in the workplace is essential for company morale and productivity.
    From $4.95
    Buy Now!
  • Image of SmartTips: Understanding Sexual Harassment

    SmartTips: Understanding Sexual Harassment

    Item #: ST115
    Sexual harassment can be a tricky subject. It is illegal and can have drastic results in the workplace. But what constitutes sexual harassment? This SmartTips video helps you to know what it is, how to avoid it, and how to report it if it's happening to you.
    From $4.95
    Buy Now!
  • Image of SmartTips: Using Humor in the Workplace

    SmartTips: Using Humor in the Workplace

    Item #: ST116
    Humor used in the workplace can help to lighten the mood, but when jokes go too far they can create an uncomfortable environment. This SmartTips video helps you to distinguish between appropriate and inappropriate humor amongst colleagues and coworkers.
    From $4.95
    Buy Now!
  • Image of SmartTips: Using Your Lunch Hour Effectively

    SmartTips: Using Your Lunch Hour Effectively

    Item #: ST062
    The lunch hour is your personal time during the workday. How you spend it is your choice. The important thing is to use it in a way that makes you feel content about how it was spent. This SmartTips video addresses different ways to use the time wisely.
    From $4.95
    Buy Now!
  • Image of SmartTips: What Are The '7 Habits?'

    SmartTips: What Are The '7 Habits?'

    Item #: ST063
    Inspired by the seven habits made famous by author Stephen R. Covey in The 7 Habits of Highly Effective People, this SmartTips video offers a similar list of habits to help you live life to the fullest. All it takes to live these habits is dedication and practice.
    From $4.95
    Buy Now!
  • Image of SmartTips: What Great Companies Do Differently

    SmartTips: What Great Companies Do Differently

    Item #: ST306
    There are plenty of companies that are large, have good profits and are well known, but what is it that makes a company great? This SmartTips video looks at the characteristics that make for a truly great company, something that runs far deeper than its stock price.
    From $4.95
    Buy Now!
  • Image of SmartTips: What Is A Balanced Scorecard?

    SmartTips: What Is A Balanced Scorecard?

    Item #: ST117
    Looking for a way to make and reach company goals in a strategic fashion? With this SmartTips video, learn what a balanced scorecard is and how its holistic evaluation of a company's overall health may help you to keep your business in balance.
    From $4.95
    Buy Now!
  • Image of SmartTips: What Is A SWOT Analysis?

    SmartTips: What Is A SWOT Analysis?

    Item #: ST119
    Looking for a strategic plan to reach company goals? Try the SWOT analysis method. This SmartTips video describes a SWOT analysis, which can help assess your company's strengths, weaknesses, opportunities and threats and determine a course of action.
    From $4.95
    Buy Now!
  • Image of SmartTips: What Is Emotional Intelligence?

    SmartTips: What Is Emotional Intelligence?

    Item #: ST065
    Using author Daniel Goleman's definition of emotional intelligence and his adaptation of it into five abilities, this SmartTips video relays what emotional intelligence means and why it is important in business.
    From $4.95
    Buy Now!
  • Image of SmartTips: What Is Empathetic Listening?

    SmartTips: What Is Empathetic Listening?

    Item #: ST118
    Get the most out of what you are hearing by understanding what the speaker is feeling. This SmartTips video defines different types of listening and gives specific steps on how to connect and become a more empathetic listener, the highest level of listening.
    From $4.95
    Buy Now!
  • Image of SmartTips: What Is Your Role In A Team?

    SmartTips: What Is Your Role In A Team?

    Item #: ST067
    Becoming a valuable team player means not only fitting your particular talents into the team mix, but also finding your place in the team dynamics. This SmartTips video will help you assess what your role should be so that you can contribute your best effort.
    From $4.95
    Buy Now!
  • Image of SmartTips: When A Coworker Resigns

    SmartTips: When A Coworker Resigns

    Item #: ST068
    It is often a surprise when a coworker confides in you that he or she has decided to leave the company. This SmartTips video reveals how to respond to news like this and suggests specific actions you can take to ensure a smooth departure and transition.
    From $4.95
    Buy Now!
  • Image of SmartTips: When A Team Member Underperforms

    SmartTips: When A Team Member Underperforms

    Item #: ST120
    A team is only as good as its weakest member. Ensure that everyone is doing their fair share of work by using this SmartTips video to help guide you through a situation in which one of your coworkers is slacking off.
    From $4.95
    Buy Now!
  • Image of SmartTips: When To Step Up

    SmartTips: When To Step Up

    Item #: ST121
    Step up to stand out in your office. This SmartTips video looks at what it means to step up and how to see the opportunities for when to do it. Often it means taking on additional responsibilities or taking charge. Stepping up can define who you are.
    From $4.95
    Buy Now!
  • Image of SmartTips: When You Get A Promotion

    SmartTips: When You Get A Promotion

    Item #: ST122
    Have you just been promoted? Handle the transition with ease. Let this SmartTips video help you make sure that your previous responsibilities are in good hands, you are adjusting to your new responsibilities, and that you are putting your own touch on your new position.
    From $4.95
    Buy Now!
  • Image of SmartTips: Who Are the Baby Boomers?

    SmartTips: Who Are the Baby Boomers?

    Item #: ST070
    With the convergence of four generations in the workplace, it is helpful to know the differences between the generations in order to understand the behaviors of each. This SmartTips video takes a look at the Baby Boomer generation and its work habits.
    From $4.95
    Buy Now!
  • Image of SmartTips: Who Are the Millennials?

    SmartTips: Who Are the Millennials?

    Item #: ST071
    The answer to intergenerational issues facing employers today is understanding. Each generation brings its strengths. The Millennials are touted as the most technologically savvy generation. This SmartTips video details what they can contribute.
    From $4.95
    Buy Now!
  • Image of SmartTips: Who Are the Traditionals?

    SmartTips: Who Are the Traditionals?

    Item #: ST072
    The senior generation in the workforce today is the Traditionals, born between 1927 and 1945. Like the other three generations that they are now working with, this group has its own characteristics and values. Learn about them in this SmartTips video.
    From $4.95
    Buy Now!
  • Image of SmartTips: Who Are the Xers?

    SmartTips: Who Are the Xers?

    Item #: ST073
    Collaborating across generational boundaries requires knowing what skills and work styles are specific to each generation. This SmartTips video looks into the characteristics of Generation X, the generation nipping at the heels of the Baby Boomers.
    From $4.95
    Buy Now!
  • Image of SmartTips: Who Sits On the C-Suite?

    SmartTips: Who Sits On the C-Suite?

    Item #: ST123
    Who are the members of the C-Suite level of a company? This SmartTips video identifies the key positions of this highest level of management, what they do and what their responsibilities entail.
    From $4.95
    Buy Now!
  • Image of SmartTips: Why — And How — To Delegate

    SmartTips: Why — And How — To Delegate

    Item #: ST321
    Delegation is a key management tool. Managers who master the art of delegation are likely to shine in their supervisor's eyes and to move up within the organization. This SmartTips video provides the why and how to becoming good at delegation.
    From $4.95
    Buy Now!
  • Image of SmartTips: Why Punctuality Matters

    SmartTips: Why Punctuality Matters

    Item #: ST074
    People who are chronically late disrupt the worlds of everyone who manages to get to places on time. This SmartTips video emphasizes that businesses count on employees to get to work and appointments on time and explains why it's essential to always be punctual.
    From $4.95
    Buy Now!
  • Image of SmartTips: Working On An Ad Hoc Team

    SmartTips: Working On An Ad Hoc Team

    Item #: ST124
    Have you been asked to participate on an Ad Hoc Team? Are you clear about what will be expected of you being on this team? Use this SmartTips video to help you contribute the most that you can to the group and showcase your skills.
    From $4.95
    Buy Now!
  • Image of SmartTips: Writing A Mission Statement

    SmartTips: Writing A Mission Statement

    Item #: ST325
    A mission statement sums up in a few words the entire concept of your business, which is essential for employees, stock-holders and the public. But that brief mission statement is not easy to construct. This SmartTips video provides the 4 major steps of the process for writing a clear and concise statement.
    From $4.95
    Buy Now!
  • Image of SmartTips: Your First Days Back After Vacation

    SmartTips: Your First Days Back After Vacation

    Item #: ST125
    After a vacation, do you feel unsure what task to do first? Get back on track smoothly with the help of this SmartTips video that will steer you toward some specific things to do on your first days back in the office.
    From $4.95
    Buy Now!