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SmartTips® Managing People Collection

SmartTips® Managing People Collection
Item #: PKSSTMPC

This SmartTips Management collection is the perfect resource to tap into whenever you run into personnel issues. With 32 brief 3-5 minute videos on everything from engagement, to delegation, performance appraisals, conflict resolution and much more, you’ll turn to this library again and again to hone your people skills.

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    Digital Download - Video & PDF
PKSSTMPC $94.50  

Products in this Collection

  • Image of SmartTips: 3 Styles of Holding People Accountable

    SmartTips: 3 Styles of Holding People Accountable

    Item #: ST127
    While holding people accountable is rarely easy or fun, it is necessary for your success as a manager. In this SmartTips video, you will learn three styles for holding employees accountable: the directive style, the positive style, and the team style.
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  • Image of SmartTips: 5 Conflict Management Strategies

    SmartTips: 5 Conflict Management Strategies

    Item #: ST140
    Every workplace has its share of conflicts. As a manager, you'll occasionally find yourself in conflict with your peers, or with members of the team you manage. In this SmartTips video, you will learn the five basic conflict management strategies: authoritative, accommodating, compromising, collaborating, and avoiding.
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  • Image of SmartTips: 5 Tips For Creating More Accountability

    SmartTips: 5 Tips For Creating More Accountability

    Item #: ST152
    As a manager, it's up to you to create a culture that supports accountability. In this SmartTips video, we discuss 5 tips for creating more accountability in your team and organization. If you follow these tips, you'll be able to help your employees live up to their potential while improving the company's bottomline.
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  • Image of SmartTips: 6 Tips For Effective Delegation

    SmartTips: 6 Tips For Effective Delegation

    Item #: ST167
    If you're a manager, then delegation is not optional — it's built into your job. The better your delegation skills, the stronger you are as a manager, and the more confident, creative and proactive your team will become in the future. This SmartTips video provides six tips to help you recognize and practice effective delegation.
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  • Image of SmartTips: 7 Tips For Managing Your Boss

    SmartTips: 7 Tips For Managing Your Boss

    Item #: ST180
    Managers supervise people below them on the organizational chart, but they must also "manage up," meaning that they must manage the relationship they have with their boss. While managing up can be a tough challenge, the 7 tips provided in this SmartTips video will get you off to a good start.
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  • Image of SmartTips: Coaching For Performance

    SmartTips: Coaching For Performance

    Item #: ST191
    Sometimes team members need to be nurtured individually to accomplish greatness. In this SmartTips video, you'll learn about coaching for performance. By providing the proper support, you too can coach your team to victory.
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  • Image of SmartTips: Coaching Through Conflict

    SmartTips: Coaching Through Conflict

    Item #: ST192
    Coaching skills can help provide a structure for conflict management, and can also provide a tool for developing creative conflict resolution. In this SmartTips video, we look at four key tips that can help you effectively coach employees through conflicts.
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  • Image of SmartTips: Conducting A Performance Appraisal

    SmartTips: Conducting A Performance Appraisal

    Item #: ST197
    Performance appraisals can be stressful for both management and employees, and sometimes it doesn't seem to benefit either party. Using the 8 tips from this SmartTips video, you can change the direction of your performance appraisals to reach their intended goal, to improve individual performance.
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  • Image of SmartTips: Managing A Virtual Workforce

    SmartTips: Managing A Virtual Workforce

    Item #: ST250
    Many businesses are choosing to have part or all of their workforce work from home, to save overhead, and to offer employees more flexible work schedules and less commuting headaches. This SmartTips video provides positive business practices to successfully manage a virtual workforce.
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  • Image of SmartTips: The Impact of Engagement

    SmartTips: The Impact of Engagement

    Item #: ST290
    Do your employees seem content and productive, or do they seem fairly apathetic, accomplishing just enough to get by? This SmartTips video demonstrates just how important employee engagement is to the productivity and success of your business.
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  • Image of SmartTips: Trust in the Workplace

    SmartTips: Trust in the Workplace

    Item #: ST300
    Is there a culture of trust in your workplace or do people feel insecure, underappreciated and resentful? This SmartTips video demonstrates why building an enduring sense of trust in the workplace is essential for company morale and productivity.
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  • Image of SmartTips: Why — And How — To Delegate

    SmartTips: Why — And How — To Delegate

    Item #: ST321
    Delegation is a key management tool. Managers who master the art of delegation are likely to shine in their supervisor's eyes and to move up within the organization. This SmartTips video provides the why and how to becoming good at delegation.
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