SmartTips® Video Tutorials

  • Image of SmartTips® Management Skills Collection
    Image of SmartTips® Management Skills Collection

    With 21 brief 3-5 minute videos on everything from decision making, to improving execution, change management issues and much more, you’ll turn to this library again and again to hone your management skills.

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  • Image of SmartTips: Coaching Through Conflict
    Image of SmartTips: Coaching Through Conflict

    Coaching skills can help provide a structure for conflict management, and can also provide a tool for developing creative conflict resolution. In this SmartTips video, we look at four key tips that can help you effectively coach employees through conflicts.

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  • Image of SmartTips: 5 Project Management Methods
    Image of SmartTips: 5 Project Management Methods

    If you're a manager, chances are that you are expected to manage projects on a regular basis. But you may never have received special training in project management. If not, you may be surprised to know that there are many methods for managing projects. In this SmartTips video, you'll take a quick look at 5 non-technological approaches.

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  • Image of SmartTips: 5 Conflict Management Strategies
    Image of SmartTips: 5 Conflict Management Strategies

    Every workplace has its share of conflicts. As a manager, you'll occasionally find yourself in conflict with your peers, or with members of the team you manage. In this SmartTips video, you will learn the five basic conflict management strategies: authoritative, accommodating, compromising, collaborating, and avoiding.

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