SmartTipsĀ® Video Tutorials

  • Image of SmartTips: The 4 "R"s of Crisis Management
    Image of SmartTips: The 4 "R"s of Crisis Management

    Crises are unavoidable, but being prepared with a simple list of guidelines will help you get through them with confidence and right the ship. Look to this SmartTips video to guide you through the four steps of crisis management: Readiness, Response, Ride it out, and Reflection.

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  • Image of SmartTips: Dealing With Peer Conflict
    Image of SmartTips: Dealing With Peer Conflict

    Getting into a conflict with a coworker is not only stressful and distracting, it can also affect the quality of your work. This SmartTips video gives specific steps you can take to get through the dispute and find a resolution so that both of you can move on.

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