SmartTips® Video Tutorials

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  • Image of SmartTips: Dress For Success

    SmartTips: Dress For Success

    Item #: ST089
    Enhance your professional image by always making the right impression with your appearance. This SmartTips video offers basic tips on how to achieve the best look for conveying your professionalism without going overboard.
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  • Image of SmartTips: 6 Classifications of Employment

    SmartTips: 6 Classifications of Employment

    Item #: ST079
    What type of employee are you? This SmartTips video defines the positions of employee, independent contractor, temporary employee, seasonal employee, non-exempt employee, and the exempt employee. Knowing which category you fall under will give you a better idea of what your employer expects from you.
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  • Image of SmartTips: Why Punctuality Matters

    SmartTips: Why Punctuality Matters

    Item #: ST074
    People who are chronically late disrupt the worlds of everyone who manages to get to places on time. This SmartTips video emphasizes that businesses count on employees to get to work and appointments on time and explains why it's essential to always be punctual.
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  • Image of SmartTips: When A Coworker Resigns

    SmartTips: When A Coworker Resigns

    Item #: ST068
    It is often a surprise when a coworker confides in you that he or she has decided to leave the company. This SmartTips video reveals how to respond to news like this and suggests specific actions you can take to ensure a smooth departure and transition.
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  • Image of SmartTips: Quick Telephone Tips

    SmartTips: Quick Telephone Tips

    Item #: ST057
    Despite the popularity of text messaging and emails, phone calls are still an important business tool for which there are specific recommendations. This SmartTips video reviews how phone calls should be handled and how to craft effective voicemail messages for colleagues and contacts.
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  • Image of SmartTips: Office Party Do's and Don'ts

    SmartTips: Office Party Do's and Don'ts

    Item #: ST056
    There is a common belief that at least one person is going to go wild at an office party and do something embarrassing. To make sure it's not you, follow the advice in this SmartTips video to have fun without jeopardizing your professional image or marring your reputation.
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  • Image of SmartTips: Making A Great First Impression

    SmartTips: Making A Great First Impression

    Item #: ST053
    People often judge and make assumptions about you as soon as you are introduced, so in order to have people see you as you want them to, it is important to make a strong first impression. This SmartTips video offers some important considerations to bear in mind when meeting new people.
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  • Image of SmartTips: How To Build A Good Reputation

    SmartTips: How To Build A Good Reputation

    Item #: ST046
    What kind of reputation do you have? Does it precede you? Is there room for some improvement? Reputation is an important component in attaining professional success. This SmartTips video reviews how to build and sustain a respectable reputation.
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  • Image of SmartTips: 6 Elements of A Strong Work Ethic

    SmartTips: 6 Elements of A Strong Work Ethic

    Item #: ST031
    Employers think highly of an employee with a strong work ethic. Once recognized, this trait will attract more opportunities and increase your value to your company. This SmartTips video looks into what it takes to demonstrate a strong work ethic.
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