SmartTips® Video Tutorials

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  • Image of SmartTips: 5 Negotiation No-Nos

    SmartTips: 5 Negotiation No-Nos

    Item #: ST143
    You're about ready to enter an important negotiation for your company. But before you sit down at the table, take a look at this SmartTips video and the five things to never do in negotiations.
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  • Image of SmartTips: 5 Negotiation Tricks

    SmartTips: 5 Negotiation Tricks

    Item #: ST142
    You went into negotiations with the best intentions. But somehow, the tables have turned and you've ended up capitulating far more than expected. In this SmartTips video, we'll discuss five tricks to use while negotiating to get — and keep — the upper hand.
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  • Image of SmartTips: 3 Secrets of Negotiation

    SmartTips: 3 Secrets of Negotiation

    Item #: ST126
    Imagine your company has entrusted you to negotiate one of their most significant contracts. To help you get on the fast track to success, this SmartTips video offers three secrets of negotiation the pros use to help them achieve the best possible outcome.
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  • Image of SmartTips: How To Negotiate Like A Pro

    SmartTips: How To Negotiate Like A Pro

    Item #: ST100
    Get what you want by improving your negotiating and bargaining skills. This SmartTips video lists ways to swing outcomes in your favor with seven tips on how to negotiate effectively.
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  • Image of SmartTips: Achieving Win-Win Resolutions

    SmartTips: Achieving Win-Win Resolutions

    Item #: ST075
    In business, win-win resolutions allow all parties to enjoy a successful outcome to a situation. Much of the success is attributable to good communication, negotiation, and compromise. In this SmartTips video, Stephen Covey's 3-step communication tool is used to frame the process.
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