Publication Date

Webinar: How to Turn Problem People into Productive Team Players

by Alan Willett

Webinar: How to Turn Problem People into Productive Team Players
Item #: CNF0317D

The control-freak, the narcissist, the slacker, the cynic... Difficult people are the worst part of a manager's job.

Trouble comes from direct reports, people on the side, and above. The trouble can include outbursts, irrational demands, griping, and other behaviors that can disrupt the entire group. These troublesome behaviors need to be dealt with--and it's your responsibility to deal with them. 

In this Soundview Live webinar, Alan Willett turns this dreaded chore into a process that doesn’t just improve behaviors, but provides the opportunity to energize the whole team.

Once you realize the potential for change, Willett’s simple steps explain how to right even the most hopeless situations.  Prepare to transform the troublesome to the tremendous.

  • Master the necessary mindset
  • Explain the problem calmly in a short feedback session
  • Get a commitment to change with the follow through to ensure success
  • Coach others to replicate the process
  • Develop the situational awareness required to spot trouble even earlier in the future
Options Sku # Price Quantity
  • Format:
CNF0317D $69.00  

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