Webinar: How to Tap the Power of the Informal

Every enterprise has an informal as well as a formal organization. The formal consists of analyses, strategies, structures, processes, and programs — all codified in memos, charts, and power-point presentations. The informal consists of emerging ideas, social networks, working norms, values, peer relationships, and communities of common interest.

In this Soundview Live webinar, authors Jon Katzenbach and Zia Khan make the compelling case that it is in the less familiar informal world where magic happens... yet one without the other is unlikely to sustain peak performance over time.

The audio recording, slides, and a book summary for Leading Outside the Lines will be available to listen to or download from your Online Library immediately after check-out.

• How top-level organizations balance informal and formal elements to achieve outstanding results.
• When you can get the most done by using elements that operate under the radar (the informal), and when it is better to use more traditional processes (the formal).
• How to tap into the power of the informal to achieve top-notch, sustainable performance, and results.