Sales

Soundview Executive Book Summaries® publishes summaries of the best business books of the year on sales issues including sales management, sales techniques, selling strategies, consultative selling, negotiation, sales presentations and more. Become a rainmaking seller with the sales techniques in these summaries.

  • Image of Proactive Customer Service
    Image of Proactive Customer Service

    Transforming Your Customer Service Department into a Profit Center

    by Charles Brennan

    Let Brennan show you how to transform your customer service department into a profit center. Here's a valuable approach.

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