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Management

Soundview Executive Book Summaries® publishes summaries of the best business books of each year on management issues including change management, managing people, crisis management, managing a virtual workforce, project management and more. Browse our extensive collection of management book summaries to solve your most difficult issues.

  • Image of Business Chemistry
    Image of Business Chemistry

    Practical Magic for Crafting Powerful Work Relationships

    by Kim Christfort, Suzanne Vickberg

    Business Chemistry will help you grasp where others are coming from, appreciate the value they bring, and determine what they need in order to excel.

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  • Image of Tough Management
    Image of Tough Management

    The 7 Ways to Make Tough Decisions Easier, Deliver the Numbers, and Grow Business in Good Times and Bad

    by Chuck Martin

    Faced with shrinking budgets, smaller staffs, shorter deadlines, more demanding customers and an unrelenting call for innovation and growth, many executives need a fresh, bottom-line approach designed for what really works in today’s business environment. This new approach is what business strategist and CEO of NFI Research Chuck Martin offers in Tough Management. Based on more than two years of surveys of more than 2,000 senior executives and managers, this summary provides managers wi

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  • Image of The Customer Differential
    Image of The Customer Differential

    The Complete Guide to Implementing Customer Relationship Management

    by Melinda Nykamp

    You have heard of Customer Relationship Management. Now here’s a guidebook that it clearly explains the concept of CRM — and how to put it in place in your company.

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  • Image of Partnering Intelligence
    Image of Partnering Intelligence

    Creating Value for Your Business by Building Strong Alliances

    by Stephen M. Dent

    Author Dent shows how to create value for your business by regaining the lost skill of partnering. The key is to develop your ‘partnering intelligence.'

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  • Image of The Innovation Premium
    Image of The Innovation Premium

    How Next Generation Companies Are Achieving Peak Performance and Profitability

    by Tom Sommerlatte, Ronald S. Jonash

    Investors reward and pay a premium for innovation. The authors present a framework for capturing this ‘innovation premium’ based on five areas: strategy, process, innovation resources, organizational structures, and innovative learning cultures.

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  • Image of Cybercorp
    Image of Cybercorp

    The Successful Corporation of the Future . . .

    by James Martin

    Information technology and bright ideas are changing the way organizations operate. You’ll need speed, agility, flexibility, and fully “wired” virtual operations to compete in the years ahead. Martin explains all, with vivid details.

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  • Image of Now Hiring!
    Image of Now Hiring!

    Finding and Keeping Good Help for Your Entry-Wage Jobs

    by B Jack Gebhardt, Steve Lauer

    Demographic changes mean that it will get harder and harder to fill those entry-level jobs. Lauer, who owns a chain of Subway sandwich shops, shows you how he finds good, loyal people in this tough hiring market.

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  • Image of Strategic Benchmarking
    Image of Strategic Benchmarking

    How to Rate Your Company's Performance against the World's Best

    by Gregory Watson

    You understand the value of comparing your company's practices to those of star performers in your industry. But how do you do that? Watson tells what to measure, how to find a benchmarking partner, and ways to apply what you've learned.

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  • Image of Sustaining Knock Your Socks Off Service
    Image of Sustaining Knock Your Socks Off Service

    by Thomas Connellan, Ron Zemke

    Service-quality experts Connellan and Zemke know that many customer-service programs sputter after a few months. They show you how to keep your employees enthusiatic and your customers enthralled.

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