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Management

Soundview Executive Book Summaries® publishes summaries of the best business books of each year on management issues including change management, managing people, crisis management, managing a virtual workforce, project management and more. Browse our extensive collection of management book summaries to solve your most difficult issues.

  • Image of Strategic Benchmarking
    Image of Strategic Benchmarking

    How to Rate Your Company's Performance against the World's Best

    by Gregory Watson

    You understand the value of comparing your company's practices to those of star performers in your industry. But how do you do that? Watson tells what to measure, how to find a benchmarking partner, and ways to apply what you've learned.

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  • Image of Sustaining Knock Your Socks Off Service
    Image of Sustaining Knock Your Socks Off Service

    by Thomas Connellan, Ron Zemke

    Service-quality experts Connellan and Zemke know that many customer-service programs sputter after a few months. They show you how to keep your employees enthusiatic and your customers enthralled.

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  • Image of The Change Masters
    Image of The Change Masters

    by Rosabeth Moss Kanter

    Have trouble adapting to organizational changes? This summary, aimed at corporate officials, shows how changes are necessary — and can be profitable.

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  • Image of The Changing World of the Executive
    Image of The Changing World of the Executive

    by Peter F. Drucker

    The leading thinker on management affairs discusses a wide range of topics, from the role of company directors to the pay of top executives. Drucker is always brilliant, never boring.

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  • Image of The Productivity Challenge
    Image of The Productivity Challenge

    How to Make It Work for America and You

    by Michael LeBoeuf

    Productivity is slipping. What can be done? LeBoeuf has some tested answers that work. They apply to both large and small businesses.

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