Clear All

Filters

Publication Date

The Customer Revolution

The Customer Revolution

The Customer Revolution

How to Thrive When Customers Are in Control

by Patricia Seybold

Customers are taking control of industries and reshaping them from the outside in. While some characterize the changes taking place as the New Economy, the Internet economy, or the knowledge economy, Seybold, the bestselling author of the book Customers.com, simply calls it the “customer economy.” To survive in this customer economy, you need to respond to customer demands for changes in the way you design and deliver products and services. Seybold shows you how.

Options Qty
 

Matching Products

Image of Outside Innovation
Image of Outside Innovation

Outside Innovation

By Patricia B. Seybold

View Details

Image of Customers.com
Image of Customers.com

Customers.com

By Ronni Marshak, Patricia B. Seybold

View Details