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Thanks for the Feedback

Thanks for the Feedback

Thanks for the Feedback

The Science and Art of Receiving Feedback Well

by Sheila Heen & Douglas Stone

Receiving feedback is essential for healthy relationships and professional development, but we dread it and often dismiss it. Stone and Heen explain why getting feedback is so crucial yet so challenging, and they offer a powerful framework for interpreting comments, evaluations, and unsolicited advice in ways that enable effective learning.

What You'll Learn

In this summary of Thanks for the Feedback, you will learn:

  • How to identify truth, relationship and identity triggers that block learning.
  • How to separate appreciation, coaching and evaluation.
  • How to dismantle distortions and draw boundaries in the face of unrelenting criticism.
  • How to uncover blind spots to see hidden impacts of our behaviors.
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