From the bestselling coauthor of the business classic The Wisdom of Teams, comes an all-new exploration of the modern workplace, and how leaders and managers must embrace it for success. Katzenbach and Khan examine how two distinct factions together form the bigger picture for how organizations actually work: the more defined "formal" organization of a company (the management structure, performance metrics, and processes) and the "informal" (the culture, social networks, and ad hoc communities that spring up naturally and can accelerate or hinder how the organization works.)
In this Soundview Live webinar, authors Jon Katzenbach and Zia Khan make the compelling case that it is in the less familiar informal world where magic happens... yet one without the other is unlikely to sustain peak performance over time.
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