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  • Image of Trusted Partners
    Image of Trusted Partners

    How Companies Build Mutual Trust and Win Together

    by Jordan D. Lewis Ph.D.

    Internationally recognized strategic alliances expert Lewis, author of The Connected Corporation, shows how to build, manage, measure, improve and repair trust, the key ingredient to successful partnerships.

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  • Image of The Only Thing That Matters
    Image of The Only Thing That Matters

    Bringing the Power of the Customer into the Center of Your Business

    by Karl Albrecht

    A renowned service-quality guru reintroduces you to customers, your most important partners. With Albrecht’s Total Quality Service system in place, everyone can focus on delivering outstanding value.

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  • Image of Reinventing The Factory II
    Image of Reinventing The Factory II

    Managing the World Class Factory

    by Roy Harmon

    Harmon shows how Western factories can equal or surpass the output of the best factories anywhere. Get the latest techniques in fast product design, supplier partnerships, and efficient transportation networks.

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