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  • Image of Woo, Wow, and Win
    Image of Woo, Wow, and Win

    Service Design, Strategy, and the Art of Customer Delight

    by Patricia O'Connell, Thomas A. Stewart

    Bestselling authors and business experts Thomas A. Stewart and Patricia O’Connell focus on the importance of service design for companies.

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  • Image of Simplify
    Image of Simplify

    How the Best Businesses in the World Succeed

    by Greg Lockwood, Richard Koch

    Investor and entrepreneur Richard Koch and venture capitalist Greg Lockwood show how the best businesses in the world achieve amazing success by simplifying in one of two ways: via price or proposition.

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  • Image of Driven by Difference
    Image of Driven by Difference

    How Great Companies Fuel Innovation Through Diversity

    by David Livermore

    David Livermore identifies management practices that can be used to guide multicultural teams to innovation, including how to create an optimal environment, build trust, fuse differing perspectives, align goals and expectations, generate fresh ideas, consider various audiences when selecting and selling an idea, and design and test different users.

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  • Image of Flex
    Image of Flex

    The New Playbook for Managing Across Differences

    by Jane Hyun, Audrey Lee

    Flex offers a proactive strategy for managers to navigate and leverage diversity effectively. Lessons from the authors will help managers of multicultural workers to bridge the gap with more effective communication, feedback tools, building healthy teams and closing the...

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  • Image of Finding Allies, Building Alliances
    Image of Finding Allies, Building Alliances

    8 Elements that Bring - and Keep - People Together

    by Michael Leavitt, Rich McKeown

    Solving large issues in today's complex world requires cooperation among diverse stakeholders. Finding Allies, Building Alliances is a guide for anyone tasked with fostering and maintaining an effective, productive and collaborative venture. The first step is to carefully choose a network of participants that will become a powerful alliance. With the right team in place, a framework of eight elements will help your group work together for the mutual benefit of all parties.

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  • Image of The Strategist
    Image of The Strategist

    Be the Leader Your Business Needs

    by Cynthia Montgomery

    "Are you a strategist?" That’s the first question Cynthia Montgomery asks the business owners and senior executives from all over the world who participate in her highly regarded executive education class.

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  • Image of Follow This Path
    Image of Follow This Path

    How the World’s Greatest Organizations Drive Growth by Unleashing Human Potential

    by Curt Coffman, Gabriel Gonzalez-Molina

    Follow This Path describes how organizations should value and develop relationships with their employees and customers. Authors Curt Coffman and Gabriel Gonzalez-Molina, Ph.D. use research from a Gallup study to show how developing your employees can lead to major cost efficiencies and profits.

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  • Image of Leadership and the New Science
    Image of Leadership and the New Science

    Discovering Order in a Chaotic World

    by Margaret Wheatley

    In the chaotic times in which we live, we need new ideas, new ways of seeing, and new relationships to help us. With the new discoveries in biology, chaos theory, and quantum physics, this new science offers this guidance. Management professor Margaret Wheatley describes in Leadership and the New Science, how the new science drastically changes our understanding of the world, and how it can teach us to live and work better together in these chaotic times.

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  • Image of Chief Culture Officer
    Image of Chief Culture Officer

    How to Create a Living, Breathing Corporation

    by Grant McCracken

    Companies around the world need to pay attention to the newest trends. In fact, corporations need a new professional, a Chief Culture Officer. Anthropologist Grant McCracken trains some of the world’s biggest companies and consulting firms and argues that hiring a Chief Culture Officer would help detect changes and have a deeper understanding of the waves of culture in America and the world to expand your business.

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