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Book Summaries

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  • Image of Accountability

    Accountability

    by Greg Bustin
    Item #: 3623
    Business and leadership consultant Greg Bustin has developed a set of leadership tools that will increase accountability and drive success for any type of organization. He introduces the Seven Pillars of Accountability: character, unity, learning, tracking, urgency, reputation and evolution, and shows how each pillar is a crucial part of effective leadership.
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  • Image of ENGAGED!

    ENGAGED!

    by Gregg Lederman
    Item #: 3527
    In ENGAGED! Gregg Lederman teaches how to design and implement a sustainable culture and customer experience. Practical and useful tools, including the ENGAGED Index, demonstrate how to communicate expectations for living the brand, measure to establish visibility and accountability, and ultimately create customers for life. Lederman’s message of “Managing the Experience” has already transformed the culture in many leading companies.
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  • Image of The Inclusion Dividend

    The Inclusion Dividend

    by Mark Kaplan, Mason Donovan
    Item #: 3522
    In today's increasingly diverse, global, interconnected business world, diversity and inclusion are no longer just the right thing to do. Most leaders have the intent to be inclusive, but translating that into a truly inclusive outcome with employees, customers and other stakeholders requires a focused change effort. In The Inclusion Dividend, authors Mark Kaplan and Mason Donovan provide straightforward advice on how to achieve the kind of meritocracy that will result in a tangible...
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  • Image of Tribal Leadership

    Tribal Leadership

    by Dave Logan, Halee Fischer-Wright, John King
    Item #: 35BS08
    Tribal Leadership offers a fascinating look at corporate tribes — groups of 20-150 people within a company that come together on their own rather than through management decisions — and how executives can use tribes to maximize productivity and profit. Drawing upon research from a 10-year study of more than 24,000 people in two dozen organizations, the authors argue that tribes have the greatest influence in determining how much and what quality work gets done. The...
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  • Image of Change the Culture, Change the Game

    Change the Culture, Change the Game

    by Roger Connors, Tom Smith
    Item #: 3311
    In this executive book summary of the newest release from the best-selling authors of The Oz Principle, you will learn how to build a culture of accountability in your organization. The authors reveal how to transform your entire organization through each level of the Results Pyramid: Experiences, Beliefs, Actions and Results.
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  • Image of Bridging the Culture Gap

    Bridging the Culture Gap

    by Penny Carte, Chris Fox
    Item #: 2723
    Bridging the Culture Gap is based on the real-life business situations of the authors’ many international clients. Featuring numerous case studies, cultural preference scales and practical tips, this summary helps those of any nationality to become better communicators. Whether you are planning to give a presentation to a cross-cultural group or about to negotiate with an overseas client, the advice of international training experts Penny Carté and Chris Fox can help you ensure that you
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  • Image of The New Mainstream

    The New Mainstream

    by Guy Garcia
    Item #: 2708
    A new America is emerging. As the multiculturalism of Hispanics, African Americans, Asians and new immigrants comes together, they forge a New Mainstream-based culture and economy that will soon overcome the Anglocentric “Old” Mainstream. Corporations, politicians, institutions and the media will not only have to accept and understand the New Mainstream, but they will have to embrace it and become part of it. In The New Mainstream, journalist and multimedia entrepreneur Guy Garcia ...
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  • Image of Culture.com

    Culture.com

    by Ray Bender, Peg Neuhauser, Kirk L. Stromberg
    Item #: 2303
    In the age of the Internet, many corporate cultures don’t match up with how people are required to work in the new economy. Here’s a road map for changing your company culture so it will help rather hinder your company’s transformation.
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