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  • Image of Talent is Never Enough
    Image of Talent is Never Enough

    Discover the Choices That Will Take You Beyond Your Talent

    by John C. Maxwell

    Maxwell, a leadership expert, asserts that talent is often misunderstood and overrated. To combat this, he suggests that people build their strengths and become a “Talent-plus person.”

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  • Image of What Got You Here Won’t Get You There
    Image of What Got You Here Won’t Get You There

    How Successful People Become Even More Successful

    by Marshall Goldsmith

    The corporate world is full of intelligent and skilled executives, but few will ever reach the top and, according to Goldsmith, subtle nuances make the difference.

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  • Image of Proactive Customer Service
    Image of Proactive Customer Service

    Transforming Your Customer Service Department into a Profit Center

    by Charles Brennan

    Let Brennan show you how to transform your customer service department into a profit center. Here's a valuable approach.

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  • Image of The Truth About Burnout
    Image of The Truth About Burnout

    How Organizations Cause Personal Stress and What to Do about It

    by Michael Leiter, Christina Maslach

    Here are the strategies needed to eradicate the underlying problems and create a healthy, productive workplace.

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  • Image of Overdrive
    Image of Overdrive

    Bill Gates and The Race to Control Cyberspace

    by James Wallace

    Get to know Bill Gates and his slow-start bid to make Microsoft to take over cyberspace. Learn from his wisdom -- and his errors.

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