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  • Image of Raving Fans
    Image of Raving Fans

    A Revolutionary Approach To Customer Service

    by Ken Blanchard, Sheldon Bowles

    A Soundview Featured Book Review
    Blanchard and Bowles present a business fable with a simple premise: your customers are your best marketing method. Executives will learn why outstanding customer service, particularly in the era of social technology, can lead to customers who will do anything to sing a company's praises... and bring as many friends to the party as possible.

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  • Image of Glow
    Image of Glow

    How You Can Radiate Energy, Innovation, and Success

    by Lynda Gratton

    You know them at first sight: teammates or colleagues, direct reports or bosses who radiate enthusiasm, positive energy and inspiration. Even in difficult circumstances they glow with an attitude that inspires others, fosters a great working experience for everyone and creates empowering relationships. Would you like to learn how to glow? Author Lynda Gratton shows you how. Glow is an invitation to become more energized and innovative at work, and to radiate positive energy that will al

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  • Image of The Number
    Image of The Number

    A Completely Different Way to Think About the Rest of Your Life

    by Lee Eisenberg

    A Soundview Featured Book Review
    Millions of people in the United States are going to fall short of their retirement needs ... and not just in terms of money. It's not a topic many of these people are interested in discussing, as it may cause various levels of distress, even anxiety. However, the aversion to addressing retirement planning now sets up certain - and greater - worries later in life.

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  • Image of Success Built to Last
    Image of Success Built to Last

    Creating a Life That Matters

    by Stewart Emery, Mark Thompson, Jerry Porras

    Imagine discovering what successful people have in common, distilling it into a set of simple practices and using them to transform your company, your career and your life. Authored by three nationally acclaimed thought leaders in organizational development and self-improvement –– including Built to Last co-author Jerry Porras –– Success Built to Last challenges conventional wisdom at every step.

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  • Image of Know-How
    Image of Know-How

    The 8 Skills That Separate People Who Perform from Those Who Don't

    by Ram Charan

    This summary explores what every executive must know to manage today’s environmental challenges. Based on the authors’ years of experience and hundreds of interviews with corporate leaders around the world, the book shows how companies generate lasting value by building environmental thinking into their business strategies.

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